Available immediately and staying in Australia for 2 years (or more), I would like to work in the fields of Hospitality, Construction and Agriculture to complete my projects. I'm not afraid of working hard and I'm super motivated :)
Overview
8
8
years of professional experience
Work History
BARMAN WAITER
Piano Bar
Namur, Namur
02.2016 - 02.2017
Greeted customers and provided excellent customer service.
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Maintained inventory of liquor, beer, wine, and other beverage items.
Provided drink suggestions to customers based on their preferences.
Processed payments accurately and efficiently with POS system.
Assisted in setting up the bar for service shift.
Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Stocked ice bins and coolers as needed throughout shift.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Cleansed glasses with sanitizing solution after each use.
Resolved customer complaints in a professional manner.
Organized storeroom inventory of supplies such as cups, napkins, straws.
Performed opening and closing duties including restocking supplies.
Adhered to state regulations regarding serving alcohol responsibly.
Attended regular training sessions to stay updated on new products or trends.
Followed safety protocols while handling sharp tools or dangerous chemicals.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Developed good working relationships with fellow employees through effective communication.
Checked identification cards for proof of age prior to serving alcohol beverages.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Checked identification of guests to verify age requirements for alcohol purchase.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Completed regular bar inventories and daily requisition sheets.
Collected and organized daily till totals and tips.
Balanced daily registers and generated sales reports for management.
REAL ESTATE AGENT Junior
Horizon London
London, London
05.2019 - 08.2019
Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
Conducted property inspections to ensure compliance with applicable regulations and standards.
Negotiated purchase agreements and contracts with buyers and sellers.
Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
Managed marketing strategies for properties including advertising campaigns and open houses.
Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
Coordinated appointments to show homes to prospective buyers.
Showed residential properties and explained features, value and benefits of available homes.
RECEPTIONIST
Anantara Tanneurs Hotel
Namur, Namur
09.2019 - 03.2022
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Scheduled appointments for clients, customers, and other visitors.
Maintained a neat reception area by organizing materials and tidying up furniture.
Verified visitors' identification cards before allowing access to the building.
Performed data entry tasks into various computer systems accurately and promptly.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Monitored security cameras in the lobby area to ensure safety of employees and guests.
Updated daily log book with information about visitors entering the premises.
Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
Assisted with special projects assigned by management when required.
Organized conference room reservations for meetings or events.
Prepared welcome packages for new hires containing relevant paperwork and other important details.
Ensured that all necessary forms were completed accurately prior to submitting them for processing.
Created badges for temporary personnel who entered the building on a daily basis.
Maintained an organized filing system of confidential client information in accordance with company policy.
Provided excellent customer service at all times while interacting with both internal and external customers.
Scheduled and confirmed appointments.
Answered and directed incoming calls using multi-line telephone system.
Served visitors by greeting, welcoming and directing to appropriate personnel.
Updated and recorded customer or client information to maintain accounts.
Processed payments and updated accounts to reflect balance changes.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Sorted incoming mail and directed to correct personnel each day.
Maintained daily calendars, set appointments with clients and planned daily office events.
Greeted and directed visitors to appropriate personnel and answered average of 70 calls and emails daily.
Scheduled and confirmed appointments and meetings for management team.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Reported suspicious individuals to supervisor.
Supervised setup of conference rooms for meetings and office events in common areas.
Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
Greeted customers, answered general questions and directed to appropriate locations.
Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Greeted visitors entering establishment to determine nature and purpose of visit.
Scheduled appointments and maintained and updated appointment calendars.
Maintained business office inventory and equipment by checking stock for needed supplies.
Protected clients' rights by maintaining confidentiality of personal and financial information.
Maintained client accounts by obtaining, recording and updating personal and financial information.
Transcribed tapes and notes from meetings into prescribed formats.
Used company badging system to create badges for new employees and visitors.
Coordinated company events with venues and advised staff of pertinent details.
Collated, bound and stored computer-generated reports.
Scheduled space or equipment for special programs, meetings and conferences.
Composed and prepared routine correspondence, letters and reports with job-related software.
Sorted invoices for accounting department by date stamping and filing by vendor code.
Investigated and analyzed client complaints to identify and resolve issues.
Transmitted information or documents to customers through email, mailings or facsimile machine.
Supplied callers with office address and directions, employee email addresses and phone extensions.
Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
HANDYMAN HELPER
Anantara SA
Namur, Namur
05.2022 - 11.2023
Conducted daily inspections of tools and equipment to ensure proper functioning.
Transported materials to job sites using company vehicles.
Cleaned up work areas after each job was completed.
Inspected walls and floors for damage or deterioration before repairs were made.
Installed fixtures such as shelves, cabinets, and doors in homes or businesses.
Ensured that all safety protocols were followed while working on jobsites.
Repaired damaged drywall or plasterboard surfaces prior to painting.
Performed minor landscaping duties such as mowing lawns, trimming trees and shrubs, raking leaves.
Operated power tools such as drills and saws safely while completing projects.
Provided customer service to clients during home visits.
Responded quickly to any emergency calls from customers regarding repairs needed in their homes or businesses.
Utilized ladders safely while performing tasks at heights above ground level.
Operated hand and power tools to complete repairs.
Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications.
Kept interior and exterior of buildings clean, safe and welcoming.
Pulled damaged and old carpet and wood flooring to eliminate issues such as mold and remove outdated styles.
Read work orders or received instructions from supervisors or homeowners to determine work requirements.
Read and interpreted equipment and work orders to properly perform required maintenance services.
Collaborated with team members to assess equipment performance needs.
Collaborated with facility managers to coordinate larger repairs.