JI-YUN KIM
Brisbane,QLD
Summary
In today's world, many services are becoming automated. While technology may offer faster and more accurate solutions, I believe I can convey a "genuine heart" that machines cannot replicate. By approaching each customer with sincerity and empathy, I can directly address their concerns and provide solutions in ways that machines simply cannot
Overview
8
8
years of professional experience
1
1
Certification
Work History
Barista
Pinwheel Lsland Kids Cafe
09.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Operated espresso machines and commercial coffee brewers to create beverages.
Marketing Manager
HOUSE OF CHOI
02.2024 - 08.2024
- Assisted in the planning and execution of successful product launch events.
- Conducted market research to identify trends, enabling team to adjust marketing strategies effectively.
- Monitored social media channels for customer queries and feedback, improving response times and customer satisfaction.
Front Desk Manager
Gyeongju Silla Golf Club
10.2017 - 10.2018
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Assisted guests with inquiries and resolved issues promptly, ensuring positive feedback.
Barista
EDIYA COFFEE
07.2016 - 09.2017
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Education
Tourism major -
Yeungjin University
Korea02.2023
Welfare major -
Information High School
Korea02.2017
Skills
- Cash Handling
- Espresso machine operation
- Experience of working within a various environment
- Motivation to learn new knowledge and skills
- Friendly and outgoing
Nationality
Republic of Korea
Visatype
Working Holiday Visa (EXP 09/19/25)
Accomplishments
Weekday, Every-Time
Certification
- Barista
- Graphic Technology
- Driver's license
Timeline
Barista
Pinwheel Lsland Kids Cafe
09.2024 - Current
Marketing Manager
HOUSE OF CHOI
02.2024 - 08.2024
Front Desk Manager
Gyeongju Silla Golf Club
10.2017 - 10.2018
Barista
EDIYA COFFEE
07.2016 - 09.2017
Tourism major -
Yeungjin University
Welfare major -
Information High School
Similar Profiles
David Victor-OdehDavid Victor-Odeh
Server at Pinwheel Garden Noodle & Dumpling BarServer at Pinwheel Garden Noodle & Dumpling Bar
Antonio Requeza Jr.Antonio Requeza Jr.
Customer Email Chat and Phone Support at PinwheelCustomer Email Chat and Phone Support at Pinwheel
Changhwan (ethan) SonChanghwan (ethan) Son
Store Manager at Korean Kids CafeStore Manager at Korean Kids Cafe