Jia Ern Rachel Lee
Burwood,VIC
Summary
Currently a second year international Bachelor student with diverse experiences in online tutoring, stockroom management, administrative support, and retail sales associate. Possess the necessary skills from previous work experiences and is looking forward to be given with the opportunity to further hone and improve.
Overview
3
3
years of professional experience
Work History
Online Tutoring
Self-employed
01.2022 - Current
- Enhanced student comprehension by implementing engaging and interactive online tutoring sessions.
- Participated in ongoing professional development opportunities to stay current on best practices for online tutoring and education.
- Utilised both in-person and online tutoring sessions to accommodate various scheduling needs, ensuring accessibility for all students
- Promoted a positive learning environment by fostering open communication among tutors, students, and parents.
-
Stockroom Assistant
Zara
09.2022 - 02.2023
- Reduced order processing time by accurately updating the inventory database on a daily basis.
- Maximized available storage space through effective utilization of shelving units and pallets in the stockroom area.
- Facilitated smooth warehouse operations by properly labelling, sorting, and storing items according to established procedures.
- Developed strong working relationships with vendors for improved communication regarding shipment arrivals and potential delays or discrepancies in deliveries.
Administrative Assistant
Asiaworld Development RE
11.2021 - 01.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
After-School Tutor
Vbest
10.2022 - 11.2022
- Improved students' overall academic performance by providing one-on-one and group tutoring in Maths and Biology subjects.
- Assisted students with homework, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
Retail Sales Associate
Zara Clothing
11.2021 - 02.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor of Biomedical Science - Medical Biotechnology
Deakin University
Melbourne, VIC10.2025
High School Diploma -
St John International School
Kuala Lumpur, Malaysia11.2021
Skills
- Retail Management
- Fashion retail operations
- Data Entry
- Time Management
- File Organization
- Issue Resolution
- Customer Service
- Positive Attitude
- Teamwork and Cooperation
- Leadership and Delegation
Languages
English
Native or Bilingual
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Full Professional
Malay
Limited Working
Timeline
After-School Tutor
Vbest
10.2022 - 11.2022
Stockroom Assistant
Zara
09.2022 - 02.2023
Online Tutoring
Self-employed
01.2022 - Current
Administrative Assistant
Asiaworld Development RE
11.2021 - 01.2023
Retail Sales Associate
Zara Clothing
11.2021 - 02.2022
Bachelor of Biomedical Science - Medical Biotechnology
Deakin University
High School Diploma -
St John International School
Similar Profiles
Benjamin BrownBenjamin Brown
Independent Lawn Care and Snow Removal Service Provider at Self-employedIndependent Lawn Care and Snow Removal Service Provider at Self-employed
Abdul HaleemAbdul Haleem
Freelance Designer at Self-EmployedFreelance Designer at Self-Employed
Maria SebastianMaria Sebastian
Housekeeper at Self-employedHousekeeper at Self-employed