Jiahuan He
Ringwood,VIC
Summary
Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.
Overview
3
3
years of professional experience
Work History
Food Service Manager
Totem Sushi
02.2021 - 03.2024
- Trained and supervised staffs to enhance customer service skills and comply with food safety standards.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Improved customer satisfaction by implementing new menu options and streamlining food preparation processes.
- Enhanced employee productivity through the development of comprehensive training programs and performance evaluations.
- Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
Education
Bachelor of Information Technology - Information Technology
Monash University
Melbourne, VIC11.2024
Skills
- Team Development
- PC expert
- Reliable Customer Service
- Strategic Planning
- Multicultural communication
- Telephone communication
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Timeline
Food Service Manager
Totem Sushi
02.2021 - 03.2024
Bachelor of Information Technology - Information Technology
Monash University
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