Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jiahui Zeng

Brisbane,QLD

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact store success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.


Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes.


Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

First Telecom Chain Mobile Store
12.2021 - 04.2022
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Bookkeeper

First Telecom Chain Mobile Store
12.2018 - 01.2019
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
  • Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.

Office Assistant Intern

Yinchuan International Trade Centre Hotel
12.2017 - 01.2018
  • Assisted with daily office tasks, contributing to a well-run work environment.
  • Proofread papers, letters and marketing materials to identify mistakes for quality control.
  • Developed correspondence letters, memos, and emails.

Education

Gradute Diploma of Management - Business

London College
Brisbane, QLD
11.2024

Bachelor of Business - Accounting

James Cook University
Brisbane, QLD
12.2019

Skills

  • Customer Relations
  • Problem-Solving
  • Microsoft Excel
  • Scheduling
  • Business Administration
  • Retail Operations

Languages

Chinese (Mandarin)
Native or Bilingual
English
Professional Working

Timeline

Assistant Store Manager

First Telecom Chain Mobile Store
12.2021 - 04.2022

Bookkeeper

First Telecom Chain Mobile Store
12.2018 - 01.2019

Office Assistant Intern

Yinchuan International Trade Centre Hotel
12.2017 - 01.2018

Gradute Diploma of Management - Business

London College

Bachelor of Business - Accounting

James Cook University
Jiahui Zeng