Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
BusinessDevelopmentManager

Jia Jia Tan

Brunswick West ,VIC

Summary

Dedicated Retail Pharmacist skilled at assisting and instructing customers in proper use of medications used to treat acute and chronic medical problems. Excellent interpersonal, communication and training skills developed over 4 years of progressive experience. Well-versed in National Competency standards and pharmacy regulations. Currently based in Morwell but relocating to Brunswick at the end of this year.

Overview

5
5
years of professional experience

Work History

Clinical Pharmacist

Eastern Health Box Hill Hospital
Box Hill , Vic
01.2024 - Current
  • Reviewed patient medical records for drug allergies, interactions, and contraindications to ensure safe medication use.
  • Monitored drug therapies by reviewing laboratory values and adjusting medications as needed.
  • Dispensed medications accurately and efficiently to meet the needs of patients.
  • Provided education to patients on proper medication usage, potential side effects, and storage instructions.
  • Collaborated with physicians, nurses, and other healthcare professionals regarding optimal therapeutic outcomes for patients.
  • Investigated drug information requests from health care providers including indications, dosing regimens, contraindications, interactions, adverse reactions.

Pharmacist Second in Charge

My Chemist Mid Valley
Morwell, Vic
08.2022 - 12.2023
  • Recommended over-the-counter medications for patients after assessing symptoms.
  • Mentored pharmacy technicians and trainees, providing insight and answering questions regarding company procedures and medical protocols.
  • Monitored medication inventory levels and kept detailed documentation in company software.
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Checked prescriptions for proper contents and labeling.
  • Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
  • Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
  • Counseled patients on proper use of medications, responding to questions and discussing side effects of both specific brand-name and generic pharmaceuticals.
  • Supervising staff and motivated top performance against pharmacy objectives.

Part-time Hospital Pharmacist

Epic Pharmacy Warragul (West Gippsland Hospital)
Warragul, Vic
09.2022 - 10.2023
  • Monitored drug therapies by reviewing patient profiles and providing feedback to physicians regarding therapeutic outcomes.
  • Collaborated with nursing staff members on issues such as administering certain medications safely or monitoring patient progress following treatment.
  • Provided medication and pharmaceutical services to inpatients and outpatients.
  • Maintained accurate records of medications dispensed, including dosage information, patient instructions, and cost.
  • Evaluated prescriptions for accuracy and completeness prior to dispensing.
  • Counseled patients on drug interactions, side effects, dosage regimens, storage requirements, and other related matters.
  • Prepared medications and conducted quality checks.
  • Worked with pharmacy technicians to expedite urgent requests.

General Registered Pharmacist

Chemist Warehouse Morwell
Morwell, Vic
12.2021 - 08.2022
  • Recommended over-the-counter medications for patients after assessing symptoms.
  • Mentored pharmacy technicians and trainees, providing insight and answering questions regarding company procedures and medical protocols.
  • Monitored medication inventory levels and kept detailed documentation in company software.
  • Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
  • Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
  • Checked prescriptions for proper contents and labeling.
  • Compounded, packaged, labeled and dispensed medications.
  • Collaborated with hospital staff to assist with patient treatment.
  • Checked prescriptions for appropriate dosage, drug interactions or allergies before dispensing medications.
  • Counseled patients on proper use of medications, responding to questions and discussing side effects of both specific brand-name and generic pharmaceuticals.

Provisional Registered Pharmacist

Chemist Warehouse Traralgon
Traralgon, Vic
01.2021 - 11.2021
  • Answered customer questions regarding refills, insurance troubleshooting and status updates on prescriptions.
  • Advised patients regarding proper use of new medications and OTC products.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Discussed over-the-counter medication and equipment options to help patients deal with individual symptoms.
  • Provided blood pressure and blood glucose tests to patients.
  • Counseled type 2 diabetes patients on medication therapy, nutritional foods and exercise.

Student Pharmacist

Chemist Warehouse Hawthorn
Hawthorn, Vic
10.2019 - 01.2021
  • Advised patients regarding proper use of new medications and OTC products.
  • Compounded and prepared medications according to prescription orders.
  • Checked pharmacy area regularly to ensure it was kept neat, clean and free of debris.
  • Supported timely and proper processing of prescriptions in collaboration with healthcare professionals.

Student Pharmacist

Chemist Discount Center
Glenroy, Vic
05.2020 - 07.2020
  • Ordered supplies according to expected pharmacy needs.
  • Dispensed and controlled both prescription and non-prescription medications.
  • Provided patients with pamphlets and verbal instructions about how to properly take, handle and store medications.
  • Checked patient orders against histories, assessed insurance coverage and counted out medicines.

Student Pharmacist

Western Health Sunshine Hospital
Sunshine, Vic
04.2020 - 05.2020
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system during COVID-19 pandemic
  • Monitored medication inventory levels and kept detailed documentation in company software.
  • Compounded, packaged, labeled and dispensed medications under supervision of a registered pharmacist
  • Communicated with nursing and medical personnel regarding medication orders or drug therapy issues.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Delivered pharmacological education to patients by responding to and answering questions and explaining medication side effects.

Student Researcher

The Alfred Hospital
Melbourne, Vic
01.2020 - 04.2020
  • Prepared and presented academic papers and abstracts.
  • Recorded and developed reports on data collected from studies.
  • Assisted researchers with data collection, equipment management and preparation of samples.
  • Managed project timelines and coordinated research tasks.
  • Submitted weekly writing assignments and study reports.
  • Entered data and managed research databases.
  • Interviewed and screened potential participants in studies.

Student Pharmacist

The Alfred Hospital
Melbourne, Vic
12.2019 - 01.2020
  • Collaborate with doctors, physiotherapist and social workers to create management plan for patients in psychiatric ward
  • Discussed nicotine replacement therapy options to help patients deal with individual goals
  • Worked with clozapine programs and outreach programs provided at St Kilda Rd Clinic in Melbourne
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.

Education

Bachelor of Pharmacy (Hons) -

Monash University
Parkville Victoria
11.2020

Skills

  • Drug interaction understanding
  • Recall monitoring
  • Compounding abilities
  • Sales skills
  • Supervising technicians
  • Dispensing medicines
  • Supply ordering
  • Dosing recommendations

Languages

English
Professional
Chinese (Mandarin)
Professional
Malay
Professional

References

1. Zing Ng - Managing partner at Chemist Warehouse Morwell & My Chemist Midvalley 

+61433146388

2. Tim Wendt - Pharmacy Manager at Epic Pharmacy Warragul (West Gippsland Hospital) 

+61407849895

Timeline

Clinical Pharmacist

Eastern Health Box Hill Hospital
01.2024 - Current

Part-time Hospital Pharmacist

Epic Pharmacy Warragul (West Gippsland Hospital)
09.2022 - 10.2023

Pharmacist Second in Charge

My Chemist Mid Valley
08.2022 - 12.2023

General Registered Pharmacist

Chemist Warehouse Morwell
12.2021 - 08.2022

Provisional Registered Pharmacist

Chemist Warehouse Traralgon
01.2021 - 11.2021

Student Pharmacist

Chemist Discount Center
05.2020 - 07.2020

Student Pharmacist

Western Health Sunshine Hospital
04.2020 - 05.2020

Student Researcher

The Alfred Hospital
01.2020 - 04.2020

Student Pharmacist

The Alfred Hospital
12.2019 - 01.2020

Student Pharmacist

Chemist Warehouse Hawthorn
10.2019 - 01.2021

Bachelor of Pharmacy (Hons) -

Monash University
Jia Jia Tan