Jiajun Luan

Sydney,NSW

Summary

Motivated and detail-oriented double major in Agricultural Economics and International Business, with hands-on experience in customer service, market research, and team coordination. Proven ability to communicate effectively in multicultural settings, developed through three years of managerial experience in a busy Sydney restaurant, and assistant teaching work in an English training institution. Strong academic foundation in agricultural markets, sustainability, and international corporate strategy, complemented by real-world research on ethical business practices, and global partnerships. Adept at understanding consumer needs, supporting data-driven decision-making, and navigating dynamic, cross-functional environments.

Overview

years of professional experience

Work History

Restaurant Manager

Mr. Lei

11.2022 - Current

Delivered excellent customer service by building strong relationships with regular patrons, and understanding individual preferences.
Demonstrated outstanding communication skills in a fast-paced, multicultural environment, ensuring smooth coordination between staff and customers.
Managed and supported all front-of-house and back-of-house operations, gaining comprehensive knowledge of restaurant workflows.
Trained and supervised team members, fostering a positive and inclusive work culture.
Maintained high standards of service, with attention to detail, and a proactive attitude towards problem-solving.

Teacher’s Assistant

New Channel

Jinan, ShanDong

12.2020 - 02.2021

Supervised classroom self-study sessions to ensure discipline and focus
Provided guidance on homework tasks, demonstrating strong responsibility and communication skills
Recorded students’ in-class performance accurately for internal reporting
Conducted vocabulary dictations with attention to detail and consistency

Education

Agricultural Economics And International Business

University of Sydney

Sydney, NSW

07-2025

Skills

Market research
Customer service
Effective communication
Team building

Problem solving
Passion for customer satisfaction
Task prioritization
Critical thinking

Affiliations

Industry Event Participation, Market research and Analysis
Sydney Build Expo 2024

Conducted field research on metal fittings and construction accessories
Gained exposure to supplier networks, market trends, and customer needs within the building materials sector

Accomplishments

ASDAN Business Simulation Competition Silver Award Winner (2x), high school participated in two rounds of the ASDAN Business Simulation, developing skills in business strategy, market analysis, and team decision-making under time pressure
Recognized for outstanding performance with Silver Awards in both competitions

Languages

English

Professional

Chinese (Mandarin)

Native/ Bilingual

Chinese (Cantonese)

Elementary

Timeline