Summary
Overview
Work History
Education
Skills
Timeline
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Jiakai Wu

Greenslopes,QLD

Summary

  • Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
  • Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
  • Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

1
1
year of professional experience

Work History

Cashier

Miyue Ice City
04.2022 - 07.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Sales Assistant

Yuandao Culture Communication Co., Ltd.
07.2021 - 09.2021
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.

Education

Bachelor of Science - Environmental Science

University of Queensland
Brisbane, QLD
06.2026

Skills

  • Excellent customer service and communication skills, able to effectively handle customer inquiries and resolve issues
  • Proficient in cash handling and electronic payment systems, with expertise in cashier operations
  • Effective time management and organizational skills, able to maintain high efficiency in a busy environment
  • Customer Needs Assessment

Timeline

Cashier

Miyue Ice City
04.2022 - 07.2022

Sales Assistant

Yuandao Culture Communication Co., Ltd.
07.2021 - 09.2021

Bachelor of Science - Environmental Science

University of Queensland

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Jiakai Wu