Jialin Zhang

Redfern

Summary

Highly experienced team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. A reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. I am a hardworking employee who is enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.

Overview

years of professional experience

Work History

Salesperson

Everything Party

12.2022 - 12.2023

Worked to build relationships with customers and built potential for additional sales.
Developed relationships with clients for increased loyalty and repeat business.
Boosted sales by consistently engaging with customers and addressing their needs effectively.
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Bubble Tea Barista

Machi Machi

02.2022 - 11.2022

Used POS system to accurately enter orders and process payments.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Prepared specialty drinks such as Brulee and special toppings.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

Mechatronical Engineering

University of Sydney

Skills

Customer care
Relationship Building

Customer Relationship Building
Customer Engagement

Karate, saxophone

Kyokushin Karate black belt 3rd， being a tutor in USYD karate club, Joined projects in Harbin Institute of Technology with certification.

Languages

Chinese (Mandarin)

Native or Bilingual

English

Professional Working

Timeline