Jiaming Gong
Box Hill South,VIC
Summary
Dynamic and results-oriented professional with a proven track record in education and entrepreneurship. Excelled at STF Education by boosting student TOEFL scores significantly and mastered customer service and sales strategies as a self-employed online shop owner, achieving substantial annual profits. Skilled in lesson planning and conversion optimization, demonstrating exceptional student engagement and market analysis capabilities.
Overview
3
3
years of professional experience
Work History
Casual Tutor
STF Education
07.2023 - 02.2025
- Helped 10+ students achieve progress of 5+ marks in each category of the TOEFL test (overall 20+) within two months
- Assisted in improving mathematics and physics marks of secondary students by 20+
- Delivered 200+ classes with 0 negative review
Online Shop Owner
Self-employed
08.2022 - 06.2024
- Winning a profit of CNY ¥10000+ (AUD $2000+) annually alongside high school works by analysing sales data and adapting different sale strategies
- Provided excellent customer service with 100+ positive reviews and 0 negative review
- Dealt with customer complaints professionally with all problems solved satisfactorily
Education
Bachelor of Education And Bachelor of Science - Secondary Education
Monash University
Clayton, VIC11-2028
High School Diploma -
Northeast Yucai School
Shenyang, China06-2024
Skills
- Subject knowledge
- Lesson planning
- Student engagement
- Progress assessment
- Product sourcing
- Conversion optimization
- Order fulfillment
- Team player
- Customer service
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Korean
Full Professional
Japanese
Professional Working
Spanish
Limited Working
Chinese (Cantonese)
Limited Working
Italian
Elementary
Timeline
Casual Tutor
STF Education
07.2023 - 02.2025
Online Shop Owner
Self-employed
08.2022 - 06.2024
Bachelor of Education And Bachelor of Science - Secondary Education
Monash University
High School Diploma -
Northeast Yucai School
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