JIAN PENG
Wattle Park,SA
Summary
Professional with strong background in customer service, ready to deliver impactful results. Capable of handling complex customer interactions with empathy and efficiency, adept at problem-solving, and skilled in communication.
Professional in property development sector with proven track record of managing complex development projects. Brings valuable experience in land acquisition, project planning, asset management and tax planning.
Overview
12
12
years of professional experience
Work History
Property Developer
J&Y Home Developments Pty Ltd
10.2022 - Current
- Obtained necessary permits and approvals from local authorities, expediting project launch times.
- Coordinated cross-functional teams of professionals including architects, engineers, and contractors for seamless project execution.
- Collaborated with architects and designers to create visually appealing properties that catered to market demands.
- Developed comprehensive risk mitigation plans, minimizing potential financial losses during the development process.
- Conducted thorough market research to identify lucrative development opportunities in target areas.
- Managed construction projects to ensure high-quality results within budget constraints.
Shop Owner
Y MAX PTY LTD
03.2016 - 10.2022
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
Sales Consultant
YULONG Automobile Trading Pty Ltd
07.2013 - 08.2014
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
Education
Master of Professional Accounting - Accounting
University of South Australia
Adelaide, SA03-2017
Bachelor of International Economics And Trade - International Economics And Trade
Shenyang Aerospace University
Liaoning, China06-2013
Skills
- Customer service and engagement
- Staff hiring and training
- Customer relationship management
- Teamwork and collaboration
- Problem-solving
- Land acquisition
- Construction management
- Document preparation
- Asset management
- Tax planning
Timeline
Property Developer
J&Y Home Developments Pty Ltd
10.2022 - Current
Shop Owner
Y MAX PTY LTD
03.2016 - 10.2022
Sales Consultant
YULONG Automobile Trading Pty Ltd
07.2013 - 08.2014
Master of Professional Accounting - Accounting
University of South Australia
Bachelor of International Economics And Trade - International Economics And Trade
Shenyang Aerospace University
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