Jiangxia Huang (Carol)
Mount Lawley,WA
Summary
A personal and hard-working individual with 2 and a half year experience in hospitality, with 1 year experience in a Cafe. I also had 2 weeks professional experiences in the Early Learning Centre, with knowledge of EYLF, developmental milestone and National Quality Standard. Working toward to a recognised qualification in Master of Teaching (Early Childhood Studies). I am an organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ability to work well in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Pre-Service Teacher (Early Childhood)
University Placement
05.2024 - 05.2024
- Developed learning experience lesson plans and various hands-on activities, enhancing children's engagement and comprehension.
- Developed daily lesson plans and activities to engage children and promote learning.
- Established positive relationships with children and centre staffs.
- Supervised large and small group activities.
- Assist room leader to engage with the children and follow their routines.
- Enhanced student comprehension by incorporating hands-on activities and interactive learning experiences.
- Assist room leader to set up the outdoor environment in the morning.
- Assist room leader to pack away the outdoor equipments and reset the indoor learning environment.
- Pat children to sleep during sleeping time
- Participated in professional development opportunities to stay current with best practices in early childhood education.
Team Leader/ Barista
Miss Maud
04.2023 - Current
- Maintained and operated coffee machine, blenders, and other equipments
- Made and served brand-specific café beverages with focus on speed, quality and consistency
- Operated coffee machine and ability to adjust the coffee grinder to the correct extraction time
- Opened the store in the morning, put the float into the till, baked the savouries, received and organised the cakes and slices from bake house, organised customer catering orders
- Display savouries into the pie warmer; display sandwich, baguettes, flutes and rolls into the sandwich fridge in the morning shift
- Restocked cold drink fridge and prepared special cold drinks like sunrise, ice-coffee, cream gum and so on
- Utilised POS system to received and processed food and drink orders
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards
- Cleaned and wiped tables when customers left, and take the dishes to put through the dish washer
- Management closed: turn off and clean the coffee machine, till closed, checked the store at the end of close shift.
- Management shift: manage staffs break, handle customer complaints, handle refund and ensure the meal meets the standard.
Cashier Team Member
Sushi Hub
03.2023 - 04.2023
- Cash Handling
- Prepare Uber eats, Doordash, Menulog food order
- Taking order from customers
- Maintain service area clean and organised
- Utilised POS system to received and processed food and drink orders
- Kept register accurate through correct billing, payment processing and cash management practices
- Accurately and efficiently operate POS, balance till at the end of night shift
Amazon FBA Online Sales Assosiates
Guangzhou Qianyu Trading Co.,Ltd
04.2019 - 12.2022
- Utilized analytic tools to optimize product listings and improve customer experience.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products
- Negotiated terms with suppliers to secure discounts and promotional opportunities
- Utilized software to automate customer communication and order fulfillment
- Established relationships with suppliers to increase online product offerings
- Developed and executed online strategies for leads, sales and pricing to generate revenue
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses
- Developed strategic online and offline partnerships to support fulfillment and direct sales programs.
- Resolve customer disputes courteously to enhance customer satisfaction.
Bubble Tea Store Barista
Utopia
04.2018 - 07.2018
- Prepare food material such as pearls, tea and more
- Compliance with company policies for food safety and quality
- Serving and assisting customers in a professional and efficient manner
- Operating tills and calculating change manually
- Providing high-quality fresh tea
- Maintaining a clean and comfortable work environment
- Stock take and assist manager with inventory ordering
- Accurately and efficiently operate POS, balance till at the end of night shift
Restaurant Waitress
Laputa Premium Buffet
01.2017 - 04.2018
- Greet, seat and serve customers in a high-volume restaurant
- Taking telephone reservation
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Resolve customer complaints professionally
- Accurately calculate and charge bills with cash/card
- Confirm delivery order and its payment amount with suppliers
- Accurately and efficiently operate POS, balance till at the end of night shift
Waitress
Kagura Japanese Restaurant
08.2015 - 12.2016
- Greet, seat and serve customers
- Present menu to customers, answer inquiries, make recommendations, take food or drink orders
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Accurately calculate and charge bills with cash & card
- Maintain service area clean and organised
- Accurately and efficiently operate POS, balance till at the end of night shift
Education
Master of Teaching - Early Childhood
Edith Cowan University
Perth, WABachelor of Business -
Murdoch University
Perth, WASkills
- Early Childhood Education
- Problem Solving Skills
- Good Communication Skills
- Ability to Multi-task & Prioritize
- Cash Counting
- Play-Based Learning
- Activity Planning
Languages
English
Full Professional
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Pre-Service Teacher (Early Childhood)
University Placement
05.2024 - 05.2024
Team Leader/ Barista
Miss Maud
04.2023 - Current
Cashier Team Member
Sushi Hub
03.2023 - 04.2023
Amazon FBA Online Sales Assosiates
Guangzhou Qianyu Trading Co.,Ltd
04.2019 - 12.2022
Bubble Tea Store Barista
Utopia
04.2018 - 07.2018
Restaurant Waitress
Laputa Premium Buffet
01.2017 - 04.2018
Waitress
Kagura Japanese Restaurant
08.2015 - 12.2016
Master of Teaching - Early Childhood
Edith Cowan University
Bachelor of Business -
Murdoch University
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