With extensive experience in banking and finance, I excel in credit assessment and interpersonal communication. My background includes efficiently managing customer inquiries, due diligence, and performing data analysis tasks in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Credit Risk Manager
Zhongtai Securities Company Limited
Beijing, PRC
09.2022 - 01.2023
Company Overview: The Leading Bond Firm in China
Worked in a fast-paced environment during peak bond issuance periods, handling up to 3 complex cases per week with precision and efficiency
Conducted thorough reviews of financial, legal, and operational documents to assess risk and ensure compliance with industry standards, handling more than 30 documents and credit assessments each week
Provided exceptional customer support by efficiently managing multiple tasks, including handling an average of 10 calls per day and responding to up to 20 emails, all while maintaining a high level of accuracy and professionalism
Client Manager
Guotai Junan Securities Co.
Beijing, PRC
06.2021 - 08.2021
Company Overview: Top 3 Investment Bank in China
Engaged potential clients through 30 daily calls, using a consultative approach, achieving 1 in 10 customer conversions
Conducted follow-up calls to assess satisfaction, address concerns, and provide updates, resulting in 80% positive customer ratings
Client Manager
Citic Bank Co.
Beijing, PRC
10.2020 - 12.2020
Company Overview: The 100th company on the Fortune Global 500 list in 2023
Managed schedules and calendars for the team to make sure all the tasks could be finished within time and all members could fit in individual events and time windows
Prepared reports and documents for the housing mortgage team, resulting in 5 cases per month
Analyzed loan credit reports, related contracts, and legal agreements to identify potential risks and liabilities
Handled calls from external sources seeking corporate information, effectively representing the organization and directing inquiries to the appropriate departments when necessary
Education
Master of Commerce - Data Analytics, Global Logistics
Senior Support Analyst, FICC & EQD Applications at CLSA, CITIC Securities International Company LimitedSenior Support Analyst, FICC & EQD Applications at CLSA, CITIC Securities International Company Limited