Jianing Xu
Annerley,QLD
Summary
Driven and detail-oriented professional with a diverse background in customer-facing roles, including a significant position at Chemist Warehouse. Excelled in educating patients and managing prescriptions with a blend of computer proficiency and exceptional customer service. Demonstrated ability to enhance client satisfaction and streamline operational efficiency, embodying a positive attitude and an energetic approach to team collaboration and patient care.
Overview
4
4
years of professional experience
Work History
Receptionist
Orient Therapy
06.2023 - 09.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Student Pharmacist
Chemist Warehouse
07.2022 - 04.2023
- Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counselled patients on new medications and OTC products.
- Used pharmacy software to enter prescription and insurance information.
- Provided friendly customer service at drop-off and pick-up counters.
English Tutor
Liuyi Education
01.2021 - 08.2021
- Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success.
- Met with students and discussed educational goals and expectations.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Maintained notes on student progress.
- Crafted effective reading and writing tutoring plans to address weaknesses and motivate students to build confidence and feel successful.
Dental Assistant
Toofdoctor Dental Clinic
12.2019 - 04.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
Education
Bachelor of Pharmacy（Honours） - Pharmacy
University of Queensland
Brisbane, QLD06.2025
Skills
- Greet Guests
- Organization skills
- Telephone skills
- Time Management
- Customer Service
- Computer Proficiency
- Data Entry and Database Software
- Positive Attitude and Energetic
Timeline
Receptionist
Orient Therapy
06.2023 - 09.2023
Student Pharmacist
Chemist Warehouse
07.2022 - 04.2023
English Tutor
Liuyi Education
01.2021 - 08.2021
Dental Assistant
Toofdoctor Dental Clinic
12.2019 - 04.2020
Bachelor of Pharmacy（Honours） - Pharmacy
University of Queensland
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