Jian Wei Lin
Wentworth,NSW
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
2
2
years of professional experience
Work History
Manager of Sleep Study Unit
St Lukes Hospital
01.2024 - 04.2026
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Improved marketing to attract new customers and promote business.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Education
Bachelor of Science - Medical Research
University of New South Wales
Sydney, NSW07.2002
Skills
- Budget Control
- Fiscal Management
- Budget Management
- Emergency Response
- Verbal and written communication
- Administration and Reporting
- Team Leadership
- Technical Proficiency
- Business Analysis and Reporting
- Training and Development
- Staff Development
Timeline
Manager of Sleep Study Unit
St Lukes Hospital
01.2024 - 04.2026
Bachelor of Science - Medical Research
University of New South Wales
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