A motivated and adaptable professional with a background in Zoology and scientific research, now seeking to transition into the business sector with a focus on marketing, merchandising, or retail operations. Willing to bring a strong foundation in analytical thinking, attention to detail, and data interpretation developed through scientific training, combined with a growing passion for commercial strategy and consumer behaviour. Eager to apply transferable skills in a dynamic, team-oriented environment while developing expertise in business functions and contributing to impactful outcomes within a head office or retail-driven setting.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
New Balance Melbourne Central
11.2022 - Current
Demonstrated a strong commitment to customer satisfaction by listening to customers' needs and addressing inquiries or concerns
Sustained a positive and friendly demeanour to build a welcoming shopping environment
Drove sales through informative product knowledge - Achieved 100% on Mystery Shopper
Uphold visual merchandising standards
Led and organised stockroom management/activities, including unpacking, processing, and replenishing merchandise
Maintained accurate inventory records and promptly communicated any stock shortages or discrepancies to personnel
Set personal goals for sales performance and work towards surpassing - Hitting Sales Budget regularly, reaching KPIs
Experience in MIN MAX maintenance, contracting orders
Regular participation in store price updates - markdowns, sale events
Animal Technician
Baker Heart and Diabetes Institute (AMREP)
05.2024 - 05.2025
Ensured 100% accuracy in animal housing records by verifying occupancy of over 500 cages weekly, investigating and resolving discrepancies, and maintaining compliance with housing standards and regulatory requirements
Performed over 200 ear-clipping procedures for mouse identification, ensuring precise tracking of genetic lines and contributing to the integrity of breeding programs
Executed DNA sampling for over 300 mice per month, ensuring proper genetic monitoring and maintaining detailed records in SoftMouse and sample tracking spreadsheets
Generated and reviewed breeder reports for 10+ active colonies, tracking over 1,000 breeding pairs to optimize genetic diversity and reproductive success rates
Maintained a 100% compliance rate in SoftMouse data entry, accurately generating stock lists and updating breeding records to support efficient colony management
Processed 20+ non-AEC orders per month, ensuring proper cost allocation, health checks, and seamless coordination of animal transport while adhering to facility protocols
Delivered operational efficiency by assisting in the pooling and redistribution of hundreds of animals weekly, ensuring proper allocation based on genetic lineage and research needs
Retail Assistant
Woolworths Metro Collins Square
03.2022 - 02.2023
Restocked shelves, racks, and bins with latest merchandise and changed signage to promote special items
Proficient use of POS system and calculated pricing, applied discounts and collected payments to process transactions
Mastered working under pressure, optimizing abilities to operate equipment and performing procedures efficiently
Managed daily inventory, organizing back and front stock for accessibility. Maintained store cleanliness and displays, ensuring a pleasant shopping experience
Processed merchandise returns and exchanges for customers to refund payments/trade items
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
Drove sales by employing upselling and cross-selling strategies
Designed and deployed new display ideas to improve accessibility to merchandise
Unboxed new merchandise and restocked shelves in appealing and organised arrangements to promote items
Education
Bachelor of Science - Zoology (Animal Behaviour)
The University of Melbourne
12.2023
Google Digital Garage – Fundamentals of Digital Marketing -
05.2025
Skills
Time Management
Customer Service
Problem Solving
Multitasking
Proficient in Dynamics 365 and advanced Excel skills
Remedial Massage Therapist/Receptionist at Max Therapy,Melbourne Central,Melbourne, AustraliaRemedial Massage Therapist/Receptionist at Max Therapy,Melbourne Central,Melbourne, Australia