JIANWEN ZHAI
Sydney,NSW
Summary
Proven expertise in compliance and risk control at HUAFU SECURITIES, where I significantly reduced losses through tailored strategies and enhanced staff competencies in risk assessments. Skilled in hazard identification and incident investigation, I excel in building client relationships and mentoring teams, demonstrating exceptional leadership and problem-solving abilities.
Overview
14
14
years of professional experience
Work History
Compliance Risk Control
HUAFU SECURITIES
07.2017 - 07.2024
- Reduced company losses by implementing effective risk control strategies tailored to specific client needs.
- Mentored junior staff members to develop their skills in conducting detailed risk assessments and designing effective control strategies.
- Provided compliance consultation services to staffs avoiding their clients security deal issues.
- Conducted regular audits of safety procedures, ensuring compliance with industry regulations and standards.
- Training staffs for improving their professional compliance security knowledge.
Sales Consultant
ZHONGDA FUTURES CO., LTD
04.2015 - 07.2017
- Developing clients for providing proper investment suggestion.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Bank Teller
CHINA CITIC BANK
03.2013 - 03.2015
- handling withdrawals, deposits, transfers, and other financial activities, as well as promoting new products that may benefit the customer.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Promoter
THE MARKET GROCER
03.2011 - 10.2012
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Coordinated logistics of promotional materials delivery, ensuring timely arrival at event locations.
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Boosted product sales by demonstrating product features and benefits during promotional events.
Sales Assistant
CHINESE CLOTHES STORE
08.2010 - 01.2011
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
MASTER OF ACCOUNTING AND FINANCE - Accounting And Finance
University of Technology Sydney
Sydney, NSW12-2012
Bachelor of Accounting - Accounting
University of Technology Sydney
Sydney, NSW12-2011
Skills
- Hazard Identification
- Incident Investigation
- Emergency Response Planning
- Occupational safety
Timeline
Compliance Risk Control
HUAFU SECURITIES
07.2017 - 07.2024
Sales Consultant
ZHONGDA FUTURES CO., LTD
04.2015 - 07.2017
Bank Teller
CHINA CITIC BANK
03.2013 - 03.2015
Promoter
THE MARKET GROCER
03.2011 - 10.2012
Sales Assistant
CHINESE CLOTHES STORE
08.2010 - 01.2011
MASTER OF ACCOUNTING AND FINANCE - Accounting And Finance
University of Technology Sydney
Bachelor of Accounting - Accounting
University of Technology Sydney
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