Summary
Overview
Work History
Education
Skills
Timeline
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Jianze Zhou

Balwyn North

Summary

I am cheerful and flexible. I am optimistic, friendly and enthusiastic. I can anticipate customer needs and provide customers with a pleasant dining experience.

Overview

2
2
years of professional experience

Work History

Waitress Trainer

Waiter
10.2022 - 05.2023
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.

Little White Duck

Waiter
01.2023 - 10.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Education

Master of Arts -

Monash University
Melbourne, VIC
06.2024

Skills

  • Team motivation
  • Body Language Awareness
  • Patience and Tact
  • Order Accuracy

Timeline

Little White Duck

Waiter
01.2023 - 10.2024

Waitress Trainer

Waiter
10.2022 - 05.2023

Master of Arts -

Monash University

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Jianze Zhou