JiaQi Zhong
Crace,ACT
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Sales Officer
Guangdong Jetkeen Biotechnology CO.
Guangdong, China
01.2020 - 06.2022
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Prepared sales reports with informative graphs and charts to outline key data.
Cafe Worker
The Shed Cafe
Belconnen, ACT
11.2018 - 12.2019
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays.
- Produced food and drink products adhering to company quality and quantity standards.
- Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
Education
Associate of Arts - Design And Visual Communications
University of Canberra
Canberra, ACT06.2025
Skills
- Customer Service
- Advertising Campaigns
- Price Schedules
- Problem Solving
- Relationship Building
Timeline
Sales Officer
Guangdong Jetkeen Biotechnology CO.
01.2020 - 06.2022
Cafe Worker
The Shed Cafe
11.2018 - 12.2019
Associate of Arts - Design And Visual Communications
University of Canberra
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