Jia Quan Kong
Melbourne ,Victoria
Summary
a hardworking professional with experience in the f&b industry and high end brand events , skilled in customer service, operations, and team management. I pride myself on my strong work ethic and attention to detail. Always eager to learn, I’m open to new challenges and excited to expand my knowledge to stay ahead in this fast-paced industry.
Overview
2
2
years of professional experience
Work History
Event Server
Diva production sdn bhd
Subang Jaya , Selangor , Malaysia
01.2024 - 01.2025
- Served food and beverages with precision and elegance, maintaining a high standard of presentation.
- Work with high-end luxury brands like Louis Vuitton, Dior, Omega, and others.
- Inspected completed meals against individual orders to verify accuracy.
Customer Service Cashier
Pajak Gadai Garisan Dengkil
Dengkil , Selangor, Malaysia
07.2023 - 12.2023
- Completed day-to-day duties accurately and efficiently.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Answered phone calls to assist customers with questions and orders.
Restaurant Waiter
Young Sanna Mee
Klang, Selangor, Malaysia
11.2022 - 02.2023
- Provided exceptional service to high volume of daily customers.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
Bachelor of Commerce - Banking And Finance
University of Melbourne
Parkville, VIC03-2028
Skills
- Outgoing
- Customer service focus
- Fast learner
- High volume dining
- Effective communication
- Attention to detail
- Strong teamwork
- Organized
Languages
English
Full Professional
Chinese (Mandarin)
Full Professional
References
References available upon request.
Timeline
Event Server
Diva production sdn bhd
01.2024 - 01.2025
Customer Service Cashier
Pajak Gadai Garisan Dengkil
07.2023 - 12.2023
Restaurant Waiter
Young Sanna Mee
11.2022 - 02.2023
Bachelor of Commerce - Banking And Finance
University of Melbourne
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