Jiat Sze Goh
Adelaide,SA
Summary
Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.
Overview
9
9
years of professional experience
Work History
Front of House Team Member
Five Spices Lakemba
04.2020 - 07.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Helped guests at tables when in need of assistance.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Commis Chef
Old Town White Coffee
05.2016 - 07.2017
- Removed trash and cleaned kitchen garbage containers.
- Cleaned and maintained work areas, equipment and utensils.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Maintained well-organized mise en place to keep work consistent.
Sales Advisor
Humantech Services Sdn Bhd
05.2013 - 02.2017
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Trained and mentored new sales representatives.
- Developed and implemented sales strategies to increase profits.
Education
Certificate III in Currently in Progress - Commercial Cookery
Alliance College
Adelaide, SA08.2024
Graduate Diploma - Business
Institute of Intellect Blending
Sydney, NSW03.2021
High School Diploma -
SMK Pusat Bandar Puchong
Malaysia11.2010
Skills
- Customer Engagement
- Place Settings
- Billing and Payment Processing
- Station Preparation
- Operational Efficiency
- Sanitation Guidelines
- Maintaining Clean Work Areas
- POS Inventory System Operation
- Kitchen Sanitation
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Malay
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Timeline
Front of House Team Member
Five Spices Lakemba
04.2020 - 07.2022
Commis Chef
Old Town White Coffee
05.2016 - 07.2017
Sales Advisor
Humantech Services Sdn Bhd
05.2013 - 02.2017
Certificate III in Currently in Progress - Commercial Cookery
Alliance College
Graduate Diploma - Business
Institute of Intellect Blending
High School Diploma -
SMK Pusat Bandar Puchong
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