Hooman Karimi
Toowoomba,QLD
Summary
Enthusiastic, dependable and dedicated individual with strong aptitude for customer service. Diligent administration role with proven track record in managing work operation and providing comprehensive administrative support. Known for reliability and fostering positive work environment.
Overview
17
17
years of professional experience
Work History
Restaurant Manager
Sofra Restaurant
11.2015 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
Cabinet Maker
Self Employed
08.2011 - 05.2013
- Installed hardware such as drawer pulls, hinges, and handles.
- Read and interpreted design plans to understand project specifications.
- Maintained safe and organized workspace to minimize risk of injury.
Electrician
Mahyar Jaberi
02.2008 - 03.2011
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
Education
Certificate II in Automotive Underbody Technology
TAFE Queensland
QLD02-2016
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Operations management
- Passion for customer satisfaction
- Customer-oriented
- Shift management
- Employee retention
- Supervisory skills
- Conflict resolution techniques
- Recruitment
Timeline
Restaurant Manager
Sofra Restaurant
11.2015 - Current
Cabinet Maker
Self Employed
08.2011 - 05.2013
Electrician
Mahyar Jaberi
02.2008 - 03.2011
Certificate II in Automotive Underbody Technology
TAFE Queensland
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