Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joey Qiao

Glen Huntly,VIC

Summary

My undergraduate and postgraduate accounting programs have given me a wealth of theoretical knowledge, and I was eager for a job opportunity that would develop my practical skills.
Although the two internships are not related to accounting work, I have gained good communication skills with clients, stress resistance and time management skills. I can find a balance between study and work and take everything seriously and responsibly.


Overview

3
3
years of professional experience

Work History

Restaurant Waiter

Lucky Little Dumplings
Melbourne, VIC
2023.01 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used cash registers and credit card machines to cash out customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Cultivated warm relationships with regular customers.

Bank Lobby Manager

China Construction Bank
12.2020 - 02.2021
  • Assisting customers with their transactions such as deposits, withdrawals, transfers, etc.
  • Introducing customers to the bank's products and services.
  • Participate in marketing activities such as community outreach and other promotional activities.

Education

Master of Professional Accounting

Monash University
Melbourne, VIC
06.2024

Skills

  • Service Quality
  • Customer relationship
  • Accounting Management
  • Learning and using accounting software Xero, Excel, SQL
  • Menu Memorization
  • Cash Handling

Languages

Chinese (Mandarin)
Native or Bilingual
English
Professional Working

Timeline

Restaurant Waiter

Lucky Little Dumplings
2023.01 - Current

Bank Lobby Manager

China Construction Bank
12.2020 - 02.2021

Master of Professional Accounting

Monash University
Joey Qiao