Sally Yuan
Croydon ,VIC
Summary
An Architecture graduate with a solid foundation in graphic communication and advanced 3D rendering skills. Dedication to sustainable design is fueled by a profound inspiration drawn from the oceanic environment. Experienced in administrative roles, excelling as a collaborative team player known for adept communication, multitasking prowess, and a knack for creative problem-solving. Maintains composure and focus on delivering excellence even under pressure.
Overview
7
7
years of professional experience
Work History
Sales Administrator
ENGLAON
11.2023 - Current
- Assisted in the timely generation of quotes, order processing, and payment facilitation to support the sales manager in closing deals faster.
- Resolved B2B client issues via email and phone, prioritizing tasks for effective problem-solving. Maintained a customer-centric approach and calm demeanor, consistently exceeding client satisfaction. Collaborated across departments for seamless order fulfillment.
Estimate Administrator
Reno Work
09.2023 - 10.2023
- Utilized KD software for precise cabinet design and quoting
- Managed daily paperwork efficiently and communicated with clients via phone and email to address inquiries and provide detailed information
- Demonstrated proactive customer service by following up with clients to ensure their needs were met and questions were answered promptly
Team Leader
lsshin lzakaya
01.2018 - 09.2019
- Properly handled all financial transactions
- Served as a facilitator for problem-solving and peaceful resolutions
- Led a team of 12 members while providing exceptional customer service
- Effectively managed a fast-paced restaurant but utilizing excellent management skills
Salesperson
Duty Free Docklands
07.2017 - 11.2017
- Product knowledge and ability to explain features and benefits
- Provided friendly and attentive customer service, exceeding sales targets, and maintaining punctual attendance
Education
Bachelor of Design (Architecture) -
Swinburne University of Technology
11.2021
Diploma of Art and Design (Architecture) -
Monash University
10.2017
Skills
- Adobe Photoshop
- Adobe Illustrator
- Adobe lnDesign
- Adobe Lightroom
- Microsoft Office
- Xero
- Rhinoceros 3D
- Autodesk Revit
- AutoCAD
- KitchenDraw
- BIM
- V-Ray
- Enscape
- Lumion
- MKS BEAM
Extracurricular Activities
Scuba Dive
- Emergency Oxygen Provider
- Rescue Diver
Photography
- Developed and maintain an active Flicker site
Timeline
Sales Administrator
ENGLAON
11.2023 - Current
Estimate Administrator
Reno Work
09.2023 - 10.2023
Team Leader
lsshin lzakaya
01.2018 - 09.2019
Salesperson
Duty Free Docklands
07.2017 - 11.2017
Bachelor of Design (Architecture) -
Swinburne University of Technology
Diploma of Art and Design (Architecture) -
Monash University
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