Jiayi Cheng
Product Specialist
Melbourne,VIC
Summary
Proactive Product Specialist with advanced problem-solving skills and technical aptitudes. Effective at working independently and as a contributing member of a team. Talented in day-to-day product management and financial analysis. Cheerful and strong affinity; with logical thinking and high creativity; teamwork spirit; great organizational skills, strong execution, result-oriented, ability to learn quickly and adapt to the new environment
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Product Specialist
Autu Tech
Melbourne, VIC
04.2023 - Current
- Solve product-related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments
- Coordinate with the scrum team and product manager to support delivery across all phases of the product life cycle for a software company, including identifying product defects, managing product backlogs, and analyzing KPIs to define strategies
- Perform quality assurance testing on product features, analyze feedback and user data, and create user stories to validate action plans and product enhancements
Assistant Product Manager
SenseTime Technology
Shanghai, CHINA
02.2021 - 05.2023
- Product Design: responsible for finding the implemented scenarios of SenseTime AI algorithm in various fields, independently
completed the design of intelligent office products and product iteration, including flash memory cabinets, intelligent gyms, intelligent consumables cabinets, cultural circles (intelligent libraries), intelligent canteens and other 5 products - Product Development: communicated with the R&D team to clarify requirements, followed up on the product development progress,
and timely reported project risk points; completed the project establishment and launch of two products: intelligent gift cabinets and intelligent consumable cabinets - Project Achievements:
Gift Cabinet Project: the project has been successfully released and deployed in multiple locations around the world, including
Beijing, Shanghai, Tokyo, and other regions
Gym/Smart Library project: the project has been successfully incubated within the company, and the external version is being
planned
Assistant Product Manager
ByteDance Technology (Tiktok And BytePlus)
Shanghai & Singapore, CHINA & SINGAPORE
05.2021 - 04.2022
- Competitor Analysis: collected overseas real-time audio and video market situations through competitor analysis, customer research,
etc., formed the competitor analysis report, and customized the overseas strategies and methods based on the report - Image and Audio Review PRD: completed the API requirements for image/audio slicing functions and the API requirements for
submitting files after slicing, improved the competitiveness of products - Project Achievements: led the approval and release of overseas versions of real-time audio and video products, combined the domestic team's functions such as beauty filter, text-to-speech, AI auditing, and virtual human, launched as planned; contacted the domestic innovation team, combined the domestic leading factual audio and video gameplay to deploy in the overseas version, added special effects mall, virtual human, voice recognition functions (currently prepared to launch)
Assistant Product Manager
Alibaba Cloud: Cloud Computing Services
Hangzhou, CHINA
09.2020 - 06.2021
- Project Start-up: according to the business demand of a supermarket in North America, participated in the research and development of supermarket order APP, including O to O, B to C, and other business sectors
- Product R&D: responsible for product demand research, feasibility analysis, product design, data analysis, cross-departmental communication, promotion of product evolution, etc.; within six months of the APP's launch, attracted 10% of the supermarket's order volume and turnover
- Requirement Research: through questionnaires and face-to-face interviews with supermarket sales staff, supermarket managers, customers, etc., understood the shopping habits and needs of customer groups, described the user portrait, and wrote three copies of the demand specification
- Competitor Analysis: researched relevant competing products, positioned the existing high-quality competing products on the market, analyzed their functions and interaction methods, and outputted one competitor analysis report
- Prototype Design: based on requirement analysis, produced product function descriptions, coordinated and followed up the product development process, and launched with quality on time
- Development Discussion: participated in the meeting and discussion of the development team, clarified system design ideas, assisted developers in understanding system requirement specifications, and facilitated development progress
Education
Bachelor of Science - Computer Science
University of Sydney
Sydney, NSW 02.2021 - 12.2022
Bachelor of Information Technology -
University of Queensland
Brisbane, QLD 02.2019 - 12.2020
Skills
High technical skills
Marketing
Research and trend analysis
Business planning
Marketing and advertising
Project Management
Timeline
Product Specialist
Autu Tech
04.2023 - Current
Assistant Product Manager
ByteDance Technology (Tiktok And BytePlus)
05.2021 - 04.2022
Assistant Product Manager
SenseTime Technology
02.2021 - 05.2023
Bachelor of Science - Computer Science
University of Sydney
02.2021 - 12.2022
Assistant Product Manager
Alibaba Cloud: Cloud Computing Services
09.2020 - 06.2021
Bachelor of Information Technology -
University of Queensland
02.2019 - 12.2020