JiaYi Ge
Melbourne,VIC
Summary
Proven track record of enhancing customer experiences and sales at Brandy Melville through expert cash handling and exceptional customer service. Demonstrated versatility and professionalism as a model for Longteng Elite, significantly contributing to successful product launches. Skilled in guest relations and theft prevention, consistently ensuring a secure and welcoming environment.
Overview
5
5
years of professional experience
Work History
Store Clerk
Brandy Melville
08.2022 - 06.2024
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
- Provided correct change for purchases to avoid customer confusion or disputes.
Model
Longteng Elite International Model Agency Limited
09.2019 - 06.2024
- Adapted quickly to changing environments for continued professionalism under pressure.
- Remained focused, motivated and professional throughout long shoots and events.
- Secured repeat bookings through outstanding professionalism and versatility.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
- Performed well under pressure in fast-paced environments like runway shows or photoshoots ensuring timely project completion.
- Networked with industry professionals at events, fostering valuable relationships that led to future opportunities.
- Showcased diverse clothing styles in runway shows, contributing to successful product launches and sales growth.
- Fostered positive relationships with designers, makeup artists, and photographers, creating collaborative work environment.
Education
Master - Banking And Financial
Monash University
Melbourne, VIC06.2026
Bachelor of Arts - Fashion Performance
Beijing Institute of Fashion Technology
Beijing, China06.2023
Skills
- Customer Service
- Patience and Empathy
- Cleanliness and hygiene
- Reliability and punctuality
- Cash Register Operation
- Cleaning techniques
- Storage Organization
- Cash Handling Accuracy
- Guest Relations
- Theft Prevention
Languages
Chinese (Mandarin)
Full Professional
Timeline
Store Clerk
Brandy Melville
08.2022 - 06.2024
Model
Longteng Elite International Model Agency Limited
09.2019 - 06.2024
Master - Banking And Financial
Monash University
Bachelor of Arts - Fashion Performance
Beijing Institute of Fashion Technology
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