Summary
Overview
Work History
Education
Skills
Skills and Languages
Awards
Timeline
Generic

Jiayi Xu

Brisbane

Summary

Accomplished Regional Operations Manager with strong background in logistics, dispatch, and warehouse optimization. Proven track record of driving operational excellence, improving delivery rates, and leading high-performing teams. Recognized for exceptional performance with awards and compensation incentives.

Overview

8
8
years of professional experience

Work History

Regional Operation Manager

iMile Delivery Company
03.2024 - Current
  • Daily processing capacity ranged from 22,000 to 30,000 parcels, focusing on large and bulky items across Sydney, Brisbane, Gold Coast, and Townsville
  • Received 2024 Core Value Champion Award along with dual compensation incentives: salary raise and performance bonus
  • Oversaw full operations across four major warehouse locations in Australia: Main DC (South), DCs in North & Gold Coast, and CSP station in Townsville
  • Independently initiated and built logistics structure from scratch: site sourcing, lease negotiation, facility setup, and team hiring
  • Successfully scaled operations, increasing geographic reach and delivery volume
  • Honored with 2024 Core Value Champion Award and received one raise and bonus


Operations Supervisor

Fasthorse Express Pty Ltd
06.2023 - 03.2024
  • Managed dispatch planning and route efficiency for local fleet
  • Streamlined operations to support 10000+ daily parcel throughput

Operations Supervisor

Freightster Pty Ltd
11.2019 - 05.2023
  • Supervised warehouse operations and employee training
  • Collaborated with IT to enhance ERP accuracy and efficiency

Franchise Regional Manager

Aramex Franchisee
01.2017 - 11.2019
  • Purchased and operated a permanent Aramex courier franchise with exclusive territory rights
  • Managed daily parcel deliveries, dispatch coordination, and customer service within the franchise zone
  • Operated with two white late-model LWB vans, personally overseeing logistics operations and client relations
  • Handled full business responsibilities including staff hiring, route management, billing, and issue resolution
  • Served as the Regional Manager liaison between franchise and corporate operations team
  • Developed hands-on experience in scalable franchise logistics business models
  • Maintained stable revenue and service quality across all contract terms

Education

Bachelor - Hospitality and International Tourism

Griffith University
Brisbane, QLD
01.2018

Skills

  • Logistics & Delivery Management
  • KPI Monitoring & Cost Optimization
  • ERP & Warehouse Systems
  • Proficient in Transportation Management System (TMS)
  • Team Leadership & Training

Skills and Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Japanese
Professional Working

Awards

2024:  Core Value Champion – iMile: Outstanding Seasonal Employee 

2010: Yuwa Hotel / Employee of the Month – Yuwa Hotel, 

2009: Toba Grand Hotel/ Outstanding Employee – Toba Grand Hotel

Timeline

Regional Operation Manager

iMile Delivery Company
03.2024 - Current

Operations Supervisor

Fasthorse Express Pty Ltd
06.2023 - 03.2024

Operations Supervisor

Freightster Pty Ltd
11.2019 - 05.2023

Franchise Regional Manager

Aramex Franchisee
01.2017 - 11.2019

Bachelor - Hospitality and International Tourism

Griffith University

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Jiayi Xu