Jia Ying Ho
Sydney,NSW
Summary
Highly motivated and detail-oriented individual with a strong work ethic and passion for excellence. Diverse skill set and willingness to learn, eager to contribute abilities in a dynamic and challenging work environment. Located in the vibrant area of Hughes Street in Cabramatta, well-connected to the local community and possess deep understanding of its needs and preferences. Dedication and adaptability will enable me to make a positive impact in any professional setting.
Overview
2
2
years of professional experience
Work History
Barista/Waiter
NanYang Malaysian & Thai Restaurant
07.2023 - Current
- Nimble customers service in 1 years' experience above
- Make Malay & Thai of beverage and customer's service
- Can handling cash hand over skills in cashier experience
- Have handle ordering grocery skills, ordering food skills and multiple working
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Conducted regular quality control checks to uphold highest standards of food and beverage service.
- Used POS system to accurately enter orders and process payments.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Kitchen Assistant & Counter Service
Sushi Hub
04.2023 - 07.2023
- Preparing sushi ingredients and customers service
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Provided backup support to other staff members during busy periods or staff shortages.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Education
Diploma - Project Management
Harbourside Institute of Australia
Sydney, NSWSkills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Order Taking
- Safe Food Handling
- Beverage Preparation
- POS Systems
- Food Preparation
- Food Running
- Smoothie making
- Conversant in Language
- Menu knowledge
- Customer Service
- Multitasking
Languagelevel
40%, 100%, 65%
Personal Information
- Age: 20
- Gender: Female
- Live at Cabramatta
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Malay
Full Professional
Timeline
Barista/Waiter
NanYang Malaysian & Thai Restaurant
07.2023 - Current
Kitchen Assistant & Counter Service
Sushi Hub
04.2023 - 07.2023
Diploma - Project Management
Harbourside Institute of Australia
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