I'm looking forward to challenging myself and get progress. To seek a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills and learn more professional skills in finance or marketing.
Overview
6
6
years of professional experience
Work History
ALL ROUNDER
The Alchemist Espresso
10.2022 - Current
Worked effectively in fast-paced environments.
Help coffee maker making coffee shot
Make handmade cold drinks and experiment with different beverage decoration designs
Skilled at working independently and collaboratively in team environment.
Self-motivated, with strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in team setting, providing support and guidance.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
WAITRESS & HOST
Lilong By Taste Of Shanghai (Darling Square)
02.2022 - 11.2022
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Greeted new customers, discussed specials, and took drink orders.
Worked effectively in fast-paced environments.
Took reservations and to-go orders by phone, answered customer questions and information of accurate wait times.
Worked with other front of house staffs to move tables and adjust seating to accommodate groups with special requests.
ALL ROUNDER
Breadtop
05.2022 - 07.2022
Organize and replenish bread quickly and in orderly manner.
Helped customers complete purchases and collected payments of guests.
Worked flexible schedule and extra shifts to meet business needs.
Addressed customer needs and made product recommendations to increase sales.
Clean area assigned fast and carefully.
ACCOUNTING INTERN
A Small Accounting Firm In China
03.2021 - 10.2021
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Analyzed account information and reconciled financial discrepancies to maintain records integrity and compliance.
Applied mathematical abilities to calculate and check figures in accounting systems.
Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
Completed closing and reporting functions and prepared journal entries.
Applied principles of accounting to analyze financial information and prepare financial reports.
Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
HEAD WAITRESS
A Barbecue Restaurant In Unley
03.2019 - 09.2019
Managed food resources, memorized orders, and coordinated customer service.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
WAITRESS
Szechuan Valley
07.2017 - 11.2018
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
Inspected dishes and utensils for cleanliness
Shared knowledge of menu items and flavours, enabling customers to make personal decisions based on taste and interest
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse
Used cash registers and credit card machines to cash out customers.