Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jibin Bency

Throsby,ACT

Summary

Motivated and reliable professional with over 6 years of experience in the logistics industry and a strong foundation in retail gained since migrating to Australia. Currently employed as a retail team member at IGA and Bottlemart, I have developed key frontline skills including customer service, cash handling, stock replenishment, and maintaining store presentation. This role has also strengthened my communication skills, adaptability, and ability to work effectively in a fast-paced team environment.

My previous logistics experience involved managing inventory, coordinating shipments, and ensuring efficient supply chain operations—skills that complement my current retail work and give me a broader understanding of product flow from warehouse to customer. I bring a strong attention to detail, time management, and a proactive approach to problem-solving. I am now looking to step into a role where I can combine my logistics knowledge and retail experience to contribute to operational efficiency and customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Store Team Member

IGA Supermarket
03.2025 - Current
  • Assisted in checkout operations, customer service, and shelf restocking
  • Maintained cleanliness and visual standards across the store
  • Supported team with opening/closing duties and stock management

Retail Team Member

Bottlemart
02.2025 - Current
  • Provided customer service in a liquor retail environment, including responsible service of alcohol
  • Handled deliveries, stock rotation, and store presentation
  • Operated point-of-sale systems and supported daily store operations

Customer Service Executive (Freight Forwarding)

NAVIO SHIPPING LLC
01.2022 - 11.2023

Executive

NAVIO SHIPPING LLC
05.2020 - 12.2021

Associate

DHL Global Forwarding
06.2017 - 04.2020

Education

Bachelor of Business Administration - BBA

Monad University

Skills

  • Flexibility and adaptability to changing environment
  • Principled leadership skills
  • Highly responsible and reliable
  • Proficient in enhancing service value
  • Proficient in high-pressure environments
  • Effective decision-making skills
  • Proficient time management
  • Ethics and confidentiality management

Certification

  • Responsible Service of Alcohol (RSA) Certificate


Timeline

Store Team Member

IGA Supermarket
03.2025 - Current

Retail Team Member

Bottlemart
02.2025 - Current

Customer Service Executive (Freight Forwarding)

NAVIO SHIPPING LLC
01.2022 - 11.2023

Executive

NAVIO SHIPPING LLC
05.2020 - 12.2021

Associate

DHL Global Forwarding
06.2017 - 04.2020

Bachelor of Business Administration - BBA

Monad University
Jibin Bency