Jibin Mathews George
Maclean,Australia
Summary
Detail-oriented professional with a strong foundation in data entry and operations. Proven ability to enhance quality assurance processes and customer experiences through strategic initiatives, ensuring compliance with industry standards and operational excellence.
Overview
14
14
years of professional experience
1
1
Certification
Work History
QA Intern
Jack Link's Protein Snacks
Casino, NSW
04.2024 - Current
- Performed daily GMP (Good Manufacturing Practice) and hygiene checks through audits and production walkthroughs to ensure HACCP (Hazard Analysis and Critical Control Point) compliance.
- Managed documentation of QA holds and non-conforming products, collaborating with site leaders on corrective actions.
- Maintained quality documentation by reviewing SOPs and specifications, facilitating updates and training materials.
- Ensured compliance with export license and certification requirements during internal and external audits.
- Executed environmental and product sampling, analyzing COAs (Certificate of Analysis) to support HACCP verification programs. Conducted pre-operational inspections to assess sanitation standards and confirm quality equipment calibration.
Operations and Marketing Executive
ZeroC Travel and Camping Superstore
Thiruvananthapuram, Kerala
03.2024 - 11.2024
- Coordinated stock replenishment and monitoring to ensure optimal inventory levels.
- Implemented marketing plans for in-store initiatives, focusing on visual merchandising and signage.
- Enhanced customer experience through optimized store layout and strategic product placement.
- Facilitated staff training on campaign specifics to promote consistent execution.
- Managed local marketing budgets to allocate resources effectively across channels.
- Ensured proper staffing during peak hours by effectively managing schedules.
- Established zeroc as a new concept in Trivandrum, driving camping promotion and accessory sales.
Research Analyst
Ecesis BPO
Thiruvananthapuram, Kerala
05.2021 - 12.2023
- Researched and identified three sold and active comparables for property pricing in county, enhancing pricing accuracy.
- Evaluated properties through comprehensive exterior and interior inspections.
- Provided real estate services, including broker price opinion and bank/portal registration.
- Managed client interactions with Realtrans, CoreLogic, Xome Valuations, and others, fostering strong professional relationships.
- Oversaw order capture for BPO fulfillment, ensuring timely delivery of services to clients.
Process Associate
RRD
Thiruvananthapuram, Kerala
03.2020 - 04.2021
- Prepared and managed financial documents, ensuring timely reporting for compliance with US stock market listings.
- Developed and managed systems for document storage, security, and access using JobPro and PagePro.
- Created and managed catalogues of essential documents, facilitating efficient retrieval and organization.
- Executed maintenance of company documents, enhancing accuracy and accessibility for user access.
Operations Executive
Adrak Hotels and Resorts
Thiruvananthapuram, Kerala
09.2016 - 03.2020
- Coordinated daily operations of property to enhance collaboration among departments.
- Provided exceptional guest service to support operational efficiency and profitability.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Software Developer
Xstream Software
Kowdiar, Thiruvananthapuram, Kerala
02.2012 - 02.2014
- Developing and testing mobile applications like MyLoyalOne Card and Buy Sell Fast (BSF) for Android, enhancing user engagement.
- Tested software applications iProjectControl and iJobCenter, ensuring functionality and quality standards.
Education
MBA - HR And Operations Management
University of Kerala
Thiruvananthapuram11-2016
Bachelor of Technology - Information Technology
Anna University
Madurai12-2011
Skills
- Microsoft Office Suite
- Microsoft Teams
- Project management
- Analytical skills
- Communication skills
- Sales strategy
- Business strategy
- Leadership skills
- Interpersonal skills
- Mobile app development
- Eclipse IDE
- ASPNET framework
Certification
- Full Driver Licence, 02/01/25, 02/01/35
- COVID-19 Safety at Work, 03/01/25, 03/01/30
- Food Handling Certificate, 03/01/25, 03/01/30
Languages Known
- English
- Hindi
- Malayalam
Personal Information
Date of Birth: 12 Nov 1989
Awards
Participated in Management fest like Mania2k14 at Institute of Management in Kerala, Yamistha2014 at CET School of Management and Atlantaa-T15 of UIM Varkala., Actively involved in the execution of the ABHIVYAKTA Management fest at my college. Fully coordinated the Business Quiz (Baudhik), 1st prize (Quiz Competition) in connection with 62nd cooperative week celebration conducted at Institute of Cooperative Management, Trivandrum.
References
Jeril Varghese, Team crew member-McDonald's, Grafton, jerilvarghese@gmail.com
Shilpa, Quality Compliance Manager, Jack Link's, Casino, NSW, Shilpa.Subramaniam@jacklinks.com
General Attributes
- Reliable and dependable
- Decisive and result-driven
- Goal-oriented
- Hardworking
- Mature
- Sincere
- Punctual
- Reliable
- Positive
- Trustworthy
- Willing to learn
- Ambitious
Projects Papers Presented
- Did a project titled 'Production efficiency at Vijayamohini Mills, Thirumala'.
- Did an internship at HDFC life and Reliance Communication.
Timeline
QA Intern
Jack Link's Protein Snacks
04.2024 - Current
Operations and Marketing Executive
ZeroC Travel and Camping Superstore
03.2024 - 11.2024
Research Analyst
Ecesis BPO
05.2021 - 12.2023
Process Associate
RRD
03.2020 - 04.2021
Operations Executive
Adrak Hotels and Resorts
09.2016 - 03.2020
Software Developer
Xstream Software
02.2012 - 02.2014
MBA - HR And Operations Management
University of Kerala
Bachelor of Technology - Information Technology
Anna University