Raja M Jibran Younus
Wollongong,NSW
Summary
Dedicated Rideshare Driver with over four years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record.
High-performing rideshare driver bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build brand. Known for dedication to excellence.
Knowledgeable candidate provides excellent customer service to passengers from all walks of life. Offers directions, answers questions and resolves problems arising on shuttle. Proactive and dependable with excellent work ethic.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level vehicle delivery specialist position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Uber Partner
Uber
07.2023 - Current
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Delivered passengers to destinations safely and on time.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Developed deep knowledge of local routes and area destinations.
- Responded to passenger concerns and complaints politely and professionally.
Dairy Farm Hand
Van Dairy Group Pty Ltd
11.2019 - 07.2021
- Reported broken or damaged equipment to supervisor for repair or replacement.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Examined animals for signs of sickness and overall herd health.
- Observed animals and notified supervisor of signs of illness.
Customer Service Representative/Traffic Controller
Secom
01.2015 - 03.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Customer Care Assistant
Tesco Express
04.2010 - 10.2011
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Navigated multiple computer systems and applications to find information.
Education
Bachelors of Accounting - Accounting
Elite College
Sydney, NSW02.2015
Advance Diploma in Business Management - Business
LBA
London, UK01.2011
Higher Secondary Certificate - Accounting
Private
Karachi, Pakistan02.2005
Skills
- Business Drivers
- Safe Driving Practices
- Customer Experience
- Time Management
- Safe Transporting
- Client Support
- Safe Drops
- Valid Driver's License
Languages
English
Full Professional
Timeline
Uber Partner
Uber
07.2023 - Current
Dairy Farm Hand
Van Dairy Group Pty Ltd
11.2019 - 07.2021
Customer Service Representative/Traffic Controller
Secom
01.2015 - 03.2019
Customer Care Assistant
Tesco Express
04.2010 - 10.2011
Bachelors of Accounting - Accounting
Elite College
Advance Diploma in Business Management - Business
LBA
Higher Secondary Certificate - Accounting
Private
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