Jie Shen
North Melbourne,VIC
Summary
Dedicated to accuracy and streamlining systems for productive work. Motivated Waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Xiao Jun Gan Hotpot
06.2021 - 09.2021
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out customers.
UI/UX Designer
Kepple Team
11.2023 - Current
- Used wireframes, mock-ups and prototypes to establish user interface design and architecture.
- Converted abstract ideas and requirements into user personas and storyboards.
- Worked closely with UX and product teams to define visual and functional requirements.
- Integrated UI features complying with prescribed code standards and technical design guidelines.
Education
Master of Information Technology - Artificial Intelligence
University of Melbourne
Melbourne, VIC07.2024
Bachelor of Information Technology - Management Information Systems
Queensland University of Technology
12.2022
Skills
- Service Quality
- Warm and Friendly
- Attention to detail
- Time management
- Positive attitude
- Patiently and Seriously
- Smooth Communication
- Reliable and Responsible
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
UI/UX Designer
Kepple Team
11.2023 - Current
Restaurant Waiter
Xiao Jun Gan Hotpot
06.2021 - 09.2021
Master of Information Technology - Artificial Intelligence
University of Melbourne
Bachelor of Information Technology - Management Information Systems
Queensland University of Technology
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