Jiepeng (Sam) Li
Darwin,NT
Summary
Adept Crew Trainer at McDonald's, I excelled in developing impactful training programs and leading teams to success. Leveraging skills in training documentation and mentorship, I significantly enhanced crew performance and efficiency. My approach, blending active listening with rigorous program coordination, resulted in measurable improvements in team dynamics and service quality. Looking to expand my skills in more fields.
Overview
3
3
years of professional experience
Work History
Crew Trainer
Mcdonalds
Ludmilla, NT
12.2021 - Current
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Coordinated with management to identify training needs and opportunities.
- Monitored employee progress, offering constructive feedback for improvement.
Education
Bachelor of Nursing -
Charles Darwin University
Darwin, NTPre-School - Year 6 -
Leanyer Primary School
Darwin, NTYear 7 - Year 9 -
Dripstone Middle School
Darwin, NTYear 10 - Year 12 -
Casuarina Senior College
Darwin, NTSkills
- Processing payments
- Team leadership and supervision
- Training documentation
- Sales expertise
- Training program coordination
- Mentorship
- Role modeling
- Time management
- Policies and procedures
- Active listening
- Safe food handling
- Team collaboration
- Food preparation
- Dispute solutions
- Communication
- Energetic
Affiliations
- Reading
- Studying
- Playing games
- Sleeping
- Camping
Accomplishments
- 3 x Certificates for never being late/missing a day at school
- Crew of the Month at Mcdonalds
References
References available upon request.
Timeline
Crew Trainer
Mcdonalds
12.2021 - Current
Bachelor of Nursing -
Charles Darwin University
Pre-School - Year 6 -
Leanyer Primary School
Year 7 - Year 9 -
Dripstone Middle School
Year 10 - Year 12 -
Casuarina Senior College
Similar Profiles
Chloe NesterChloe Nester
Crew Member at McDonaldsCrew Member at McDonalds
HANNAH FISCHERHANNAH FISCHER
Manager in Training at McDonaldsManager in Training at McDonalds
Alexis GarciaAlexis Garcia
Crew Member at McdonaldsCrew Member at Mcdonalds
Kai HaslamKai Haslam
Floor manager at McDonaldsFloor manager at McDonalds
Byron TourleByron Tourle
Marine Technician at Defence ForceMarine Technician at Defence Force