Ji Eun Lee
Bayswater,VIC
Summary
Enthusiastic candidate with extensive experience in customer service in the financial service and hospitality industry. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Fluent in speaking Mandarin, English and Korean.
Overview
7
7
years of professional experience
Work History
Barista
Industry Beans
02.2022 - 09.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Wait Staff Member
White Mojo
02.2019 - 02.2022
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Junior Accountant
Sam Accounting
02.2017 - 02.2018
- Prepared journal entries and entered into system using [Software].
- Assisted with preparation of monthly financial statements.
- Reconciled month-end totals for timely and accurate reporting of financial information.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
Education
Bachelor of Accounting - Accounting And Finance
University of Melbourne
Parkville, VIC12.2016
Skills
- Active Listener
- Fluent in Mandarin
- Attention to detail
- Problem-solving
- Customer service
- Organizational skills
- Time management
Languages
Chinese (Mandarin)
Professional Working
English
Full Professional
Korean
Native or Bilingual
Timeline
Barista
Industry Beans
02.2022 - 09.2023
Wait Staff Member
White Mojo
02.2019 - 02.2022
Junior Accountant
Sam Accounting
02.2017 - 02.2018
Bachelor of Accounting - Accounting And Finance
University of Melbourne
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