Jigar Vyas

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Stocks ordering and inventory management.
• Staff payroll management

- Increased customer retention

- Reduced fraudulent charge

- Improved product recommendations and increased sales

- Drove business decisions and reduced operational costs

- Managed ordering

- Maintained high standards of food quality by reviewing deliveries, overseeing preparation and monitoring food safety.

- Greeting and serving customer.

- Responsible for day-to-day operations of the store, coordinating, scheduling, supervising, directing and organising the food and beverages services.

- Hiring, training and evaluating employees.

- Preparing employee work schedule.

- Addressing employee disputes, questions and concerns.

- Ensuring all staff adhere to safety standards, company policies and procedure.

- Managing for all money handling procedure.

- Ordering, recording and managing inventory.

- Ensuring the shop is adequately stocked, clean and visually appealing.

- Motivating employees to reach sales goals and provide excellent customer services.

- Handling customer complaints.

- Operated a cash register to process payments.

- Completing payroll summaries.

- Ensuring that all completed paperwork is sent to Accounting Office on a daily basis as well as weekly.

- Weekly payroll.