JIGNESH PANDYA

• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Building lists of sales leads, then pitching to these prospects to build the company’s client list.
• Maintaining current client relationships and identifying potential clients.
• Contacting potential customers to develop relationships and sales.
• Developing new sales areas and improving sales through various methods.
• Finding new opportunities, researching leads, establishing relationships with potential clients and arranging appointments for sales executives.
• Tracked product inventory and distribution schedules
• Supply constant, high quality customer service over the telephone, email enquiries and personal contact with clients.
• Supporting in weekly and monthly payroll.
• Complete day to day operational and administration duties.
• Wrote and submitted reports to management
• Tracked daily, weekly, and monthly progress using spreadsheet.
• Problem-solved and suggested improvements to management.
• Monitored all processes and goal achievement.

• Picking and packing using talk man machine (voice picking) and RF scanner as per customer orders, courier shipment of outbound goods – local and interstate
• Receiving inbound goods, break-down of pallets, distribute and replenish goods, order picker, and Ride-on machines
• Storage of temperature sensitive drugs in cold storage and other dangerous and fragile drugs to designated locations.

• Supervised team members to confirm compliance with set procedures and quality requirements.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Held weekly team meetings to inform team members on company news and updates.
• Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
• Frequently inspected production area to verify proper equipment operation.
• Collected, arranged, and input information into database system.
• Conducted regular reviews of operations and identified areas for improvement.
• Generated reports detailing findings and recommendations.
• Developed and updated tracking spreadsheets for process monitoring and reporting.
• Maintained database systems to track and analyze operational data.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Educated staff on organizational mission and goals to help employees achieve success.

• Supply constant, high quality customer service over the telephone, email enquiries and personal contact with clients.

• Raising purchase order of different currencies.

• Liaising with currency suppliers’ delivery time and inform to the branches

• Reconciliation of purchase and sales invoices and match with system

• Entering all transactional details in excel file.

• Supporting in weekly and monthly payroll.

• Prioritize workload effectively and perform duties responsibly. Create and supply strong positive working relationships with staff to achieve outcomes.

• Maintain and organize up to date filing system to meet privacy and confidentiality obligations.

• Bank statements reconciliation.

• Complete day to day operational and administration duties assign by manager

• Attend all meetings and training sessions as directed by the Operation Manager.

• Day to day café duties with strong coffee focus
• Maintaining presentation of cafe
• Building customer relationships to encourage greater return business
• Stock control including ordering to ensure stock levels are kept to the correct quantities, quality and
• Price and securely stored under the correct conditions
• Assisting in preparation of weekly rosters to ensure adequate coverage to meet service requirements
• Training and Supervision of all food and beverage staff
• Wear appropriate uniform and ensure staff are correctly dressed
• Exceptional customer service level.

• Welcomes customers by determining their coffee interests and needs
• Educates customers by presenting and explaining the coffee drink menu, answering questions
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso café latte, and cappuccino
• Generates revenues by attracting new customers, defining new and expanded services and products
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs
• Maintains safe and healthy work environment by following organization standards and sanitation regulation
• Accomplishments
• Suggested a new format for Reconciliations procedure
• Wrote payable policy and procedure manual for department
• Special interests
• Travelling and to know about various culture
• Sports and reading

• Collect money from patrons at a gas station
• Collect and dispose of trash outside
• Verify age of customer if they are purchasing cigarettes
• Answer questions and provide directions if needed
• Activate fuel pumps
• Sell prepared food, including sandwiches, wraps etc
• Prepare daily reports of fuel and oil
• Count money in cash drawers
• Call police to report suspicious activity in and around gas station
• Make all money related transaction report
• Fill the product in require areas

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
• Tasted, smelled, and pierced food with fork to verify sufficient cooking.
• Maintained food safety and sanitation standards.
• Kept kitchen clean and organized by performing daily maintenance tasks.
• Followed strict standards for food handling and safety, minimizing risks to customers.
• Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
• Planned menus for different events, seasons and customer requests.