Jignesh Patel

• Location (please fill in if you want)] - Assisted in the operation of the production line, ensuring seamless workflows
• Collaborated with team members to meet production targets and maintain product quality standards
• Followed all safety guidelines to prevent accidents and injuries on the production floor
• Assisted in the maintenance and cleaning of machinery and equipment
• Participated in team meetings and trainings to enhance productivity and operational efficiency.

- Efficiently pick and pack customer orders for candles and related products.

- Accurately verify order details, ensuring correct quantities and product varieties.

- Utilize order lists, invoices, or computer systems to locate and retrieve specific items from warehouse shelves or bins.

- Ensure proper packaging of candles, employing appropriate materials to prevent damage during transportation.

- Conduct quality checks on packed orders to ensure adherence to company standards.

- Maintain a clean and organized work area to promote a safe and efficient working environment.

- Collaborate with team members and supervisors to meet order fulfillment targets and resolve any order discrepancies.

- Follow established procedures for inventory management, including restocking shelves and reporting stock levels to supervisors.

- Adhere to safety protocols and guidelines while handling candles, including proper handling of flammable materials.

- Assist in inventory counts and periodic stock audits to maintain accurate inventory records.

• Communicated with customers to identify needs and expectations.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained and managed customer files and databases.
• Kept accurate records of all customer interactions and transactions.
• Provided excellent customer service by efficiently resolving issues and responding to inquiries.
• Collected customer information and analyzed customer needs to recommend potential products or services.
• Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
• Resolved concerns with products or services to help with retention and drive sales.
• Conducted surveys to determine customer opinion of products and services.
• Coordinated timely responses to online customer communication and researched complex issues.
• Developed and implemented customer care policies, procedures and regulations necessary to satisfy customer base.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Changed, rotated, and balanced tires on different types of vehicles.
• Analyzed and located malfunctions in brakes, motors, switches, and control systems.
• Completed customer orders and warranty services according to manufacturer specifications.
• Read and followed technical documentation to complete accurate repairs.
• Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
• Analyzed vehicle data using advanced diagnostic equipment.