Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic

JIGNESH PATEL

17-3 Foxhill Crescent Toongabbie ,NSW

Summary

Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule. Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills. Skilled Shift Manager with strong experience in overseeing operations, leading teams, and ensuring customer satisfaction. Proven abilities in staff training, scheduling, and inventory management. Demonstrated success in enhancing productivity and streamlining processes for efficiency. Committed to maintaining high quality standards and implementing company policies effectively.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Manager

NEWS AGENCY
SYDNEY, NSW
04.2025 - 05.2025
  • Supervised daily operations and ensured smooth workflow in fast-paced news environment.
  • Trained and mentored new team members on news gathering procedures and protocols.
  • Coordinated scheduling to maintain adequate staffing during high-demand news cycles.
  • Facilitated communication between departments to streamline information sharing.

Team Member

SEVEN ELEVEN GAS STATION
GOULBURN , NSW
04.2024 - 01.2025
  • Audited company's legal documents to verify compliant policies and procedures.
  • Organized client meetings to provide project updates.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Collaborated with team members to achieve daily goals.
  • Assisted customers with fuel purchases and provided product information.
  • Maintained cleanliness and organization of the service station area.
  • Operated cash register and handled customer transactions efficiently.

Team Member

AMPOL GAS STATION
SYDNEY , NSW
02.2022 - 01.2024
  • Assisted customers with fuel purchases and provided product information.
  • Operated cash register and handled customer transactions efficiently.
  • Restocked shelves with merchandise and ensured proper inventory levels.
  • Monitored fuel dispensers for malfunctions and reported issues promptly.
  • Supported management in implementing safety procedures for staff and customers.
  • Engaged with customers to enhance their experience at the gas station.
  • Maintained a clean and organized work area throughout shift.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Greeted customers upon entering the store with friendly demeanor.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.

Education

Graduate Certificate - Hospitality Management

AHMI
Sydney, NSW
04-2024

Master of Real Estate Development -

ENTRY EDUCATION
Sydney, NSW
08-2023

Master of Computer Applications -

Queensland University of Technology
Brisbane, QLD
01-2021

Skills

  • Team management
  • Employee training
  • Operational efficiency
  • Scheduling coordination
  • Communication facilitation
  • Document management

Languages

English
Full Professional
Hindi
Full Professional
Gujarati
Professional

Certification

  • Working with children
  • white card General construction card
  • RSA AND RCG Competency Card

Accomplishments

  • Participate community work as a volunteer
  • participate in youth festival
  • participate to help homeless people
  • volunteer support to community and religious temple
  • volunteer in Nsw through BAPS Temple Charities

Timeline

Shift Manager

NEWS AGENCY
04.2025 - 05.2025

Team Member

SEVEN ELEVEN GAS STATION
04.2024 - 01.2025

Team Member

AMPOL GAS STATION
02.2022 - 01.2024

Graduate Certificate - Hospitality Management

AHMI

Master of Real Estate Development -

ENTRY EDUCATION

Master of Computer Applications -

Queensland University of Technology

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JIGNESH PATEL