Jignesh Tewar
Para Hills,SA
Summary
Committed transportation professional adept in providing updated and accurate route information to assist passengers. Strong commitment to safety demonstrated through an exceptional driving record and 12 years of experience in Bus Driver roles.
Overview
12
12
years of professional experience
1
1
Certification
Work History
City Bus Operator
Torrens Transit - Edinburgh North Depot
09.2011 - Current
- Operate any of the fleet bus type.
- Assisted passengers with inquiries and requests during trips.
- Improved passenger satisfaction by maintaining punctuality and adhering to established bus schedules.
- Demonstrated proactive problem-solving skills in handling emergency situations while maintaining the safety of all passengers on board.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Inspected bus for any mechanical issues before departure.
- Developed and maintained positive relationships with passengers and other drivers.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Completed required training programs to stay updated on industry regulations and best practices for public transportation services.
- Transported passengers safely along prescribed routes according to tight schedules.
- Verified cleanliness and tidiness of bus through regular cleaning.
- Diffused potential passenger disputes with fairness and professionalism.
- Supported fellow operators by filling in during absences or emergencies as needed, demonstrating flexibility and teamwork within the department.
- Assisted passengers with disabilities, ensuring proper use of accessibility equipment for a comfortable travel experience.
- Enhanced safety measures by conducting regular vehicle inspections before daily operations.
- Provided excellent customer service by greeting each passenger warmly upon boarding the bus and answering any questions about routes or fares.
- Processed onboard incidents calmly and professionally, prioritizing passenger safety while following appropriate protocols for incident resolution.
- Skilled at working independently and collaboratively in a team environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Cert. 3 in Driving Operations
Skills
- Communication and Interpersonal Skills
- Traffic laws compliance
- Routine Vehicle Maintenance
- Emergency Response Coordination
- Fire Extinguisher Use
- Passenger Safety
- Incident Reporting
- Elderly and Disabled Assistance
Certification
- Certificate 2 in Security Operations.
- Certificate 3 in Driving Operations.
Timeline
City Bus Operator
Torrens Transit - Edinburgh North Depot
09.2011 - Current
Cert. 3 in Driving Operations
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