JIGNESHkumar PRAJAPATI
Grovedale,VIC
Summary
Reliable Retail professional bringing extensive experience in loss prevention and sales floor processes. Physically fit and accustomed to standing for long periods of time. Experienced conducting complex sales promotions and special events.
Overview
17
17
years of professional experience
Work History
Loss Prevention
The staff factory
10.2014
- Patrolled the store and stood at assigned locations
- Detected and deterred individuals involved in deceitful or illegal activities
- Ensured programs to prevent and detect internal theft are followed
- Detect and apprehend shoplifters
- Respond to all calls of urgent situation in the store
- Enforce stock protection standards.
Security Officer
Monjon
01.2024 - Current
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Investigated suspicious activities and persons to maintain security of premises.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Examined doors, windows and gates to verify security.
Console Operator
Woolworth’s petrol limited
02.2012 - Current
- Measuring the petrol, gas and entering the meter readings on to the system
- Clean petrol pumps and surrounding areas
- Accept cash EFTPOS and credit card payments; operate a computerized console machine, Cash-register and selling Cigarettes
- Stocking shelves and maintain displays for the retail section of the service station
- Carry out basic administrative work
- Changing the price on system and the ‘outer display signs’, when received the emails
- Experienced in night time shifts as-well
- Providing customers with friendly and efficient service
- Cash handling
- Answering customer queries and complaints in a courteous manner
- Conserve profit by ensuring compliance to correct balancing procedures
- Ability to work independently and unsupervised
- Ensure adherence to Non Fuel merchandising standards, ranging and promotional tie up.
Loss Prevention officer
Charter Security
03.2015 - 10.2017
- Loss prevention through reduce property assets and stock
- Patrolled the store and stood at assigned locations
- Reduction in theft and damage and shrinkage
- Reduction incident and accident
- Detected and deterred individuals involved in deceitful or illegal activities
- Ensured programs to prevent and detect internal theft are followed
- Detect and apprehend shoplifters
- Respond to all calls of urgent situation in the store
- Enforce stock protection standards.
3rd in charge (bakery department)
Woolworths supermarket
07.2010 - 01.2011
- Monitored freshness of all bakery products by verifying product dates
- Stocked shelves and tables in accordance to par levels in the bakery guidebook
- Thoroughly checked bakery items for excellence in appearance and taste
- Baked breakfast items and cookies in accordance to bakery standards
- Handled clerical duties such as labeling and signing bakery products, handling Opening and closing tasks, and seeing to it that safety, storage and labeling Measures are follows.
Trainee Mail Officer
Australian post
11.2007 - 01.2010
- Letter facilities using the latest sorting equipment to ensure the correct and timely sorting and Dispatch of articles
- All sorting duties lifting is an inherent part of the role
- Speed and efficiency is vital in maintaining a high standard of quality customer service-Mail sort and dispatch articles of mail from local.
Education
Certificate III Security Operations -
Complex Institute of Education
01.2014
Certificate II Security Operations -
Complex Institute of Education
01.2014
Apply First Aid -
Complex Institute of Education
01.2014
Responsible Service of Alcohol -
Complex Institute of Education
01.2014
combined armed security guard & Cash in transit -
Complex Institute of Education
01.2014
control security risk situation using firearms -
Complex Institute of Education
01.2014
Diploma in Hospitality Management -
The meridian international Hotel School
01.2009
Bachelor of Business Administration -
Dharmsinh Desai institute of technology
01.2004
Skills
- Proficient Computer Skills (Microsoft Software – Word, Excel, Power Point)
- Proven prioritization and self-management skills
- Strong team management skills
- Able to solve problems
- Experienced Customer Service provider
Accomplishments
- Food Handlers Certificate
- Occupational Health and Safety (OH&S)
- Charter of Human Rights and Responsibilities
Personal Qualifications
- 2014, Certificate III Security Operations, Complex Institute of Education
- 2014, Certificate II Security Operations, Complex Institute of Education
- 2014, Apply First Aid, Complex Institute of Education
- 2014, Responsible Service of Alcohol, Complex Institute of Education
- 2014, combined armed security guard & Cash in transit, Complex Institute of Education
- 2014, control security risk situation using firearms, Complex Institute of Education
- 2009, Diploma in Hospitality Management, The meridian international Hotel School
- 2004, Bachelor of Business Administration, Dharmsinh Desai institute of technology
Securitylicense
87935560s, 10/13/23
Availability
Seven days a week – Twenty –four hours a day
Skillsummary
I have extensive experience in customer service related fields. I am confident and also enjoy dealing with customer. I take pride in keeping physically and naturally fit. I believe I would be more than capable of handling any situation that may arise for working in customer service operation and security related field. As I am quite confident in myself.
Personal Information
Driving License: Current Victorian driving License
Hobbies and Interests
I enjoy keeping myself physically fit by attending the gym and running each week. I enjoy music and reading in my spare time.
References
AS UPON REQUEST
Languages
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
English
Full Professional
Timeline
Security Officer
Monjon
01.2024 - Current
Loss Prevention officer
Charter Security
03.2015 - 10.2017
Loss Prevention
The staff factory
10.2014
Console Operator
Woolworth’s petrol limited
02.2012 - Current
3rd in charge (bakery department)
Woolworths supermarket
07.2010 - 01.2011
Trainee Mail Officer
Australian post
11.2007 - 01.2010
Certificate III Security Operations -
Complex Institute of Education
Certificate II Security Operations -
Complex Institute of Education
Apply First Aid -
Complex Institute of Education
Responsible Service of Alcohol -
Complex Institute of Education
combined armed security guard & Cash in transit -
Complex Institute of Education
control security risk situation using firearms -
Complex Institute of Education
Diploma in Hospitality Management -
The meridian international Hotel School
Bachelor of Business Administration -
Dharmsinh Desai institute of technology
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