Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Jihad Lakrifa

Melbourne,VIC

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. I am open to various job opportunities, such as waitress, cleaner, receptionist, sales woman...

Overview

4
4
years of professional experience

Work History

Housekeeper

GSF
Clermont-Ferrand
09.2021 - 08.2024
  • Revitalized living spaces with thorough dusting, vacuuming, mopping, and polishing tasks.
  • Gained trust from clients through clear communication, reliability, and respect for their privacy.
  • Protected valuable items during cleanings, ensuring proper care was taken when handling delicate materials or surfaces.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Used cleaning chemicals following proper guidelines.
  • Cleaned building floors by sweeping, mopping and scrubbing.

Sales Representative

Seguin Duteriez
Montluçon
09.2022 - 08.2024
  • Negotiation and closing of contracts with clients to meet sales targets
  • Analysis and monitoring of market trends to adapt the sales strategy
  • Management of customer accounts and loyalty to maximize profitability
  • Development of potential prospect networks
  • Communication Officer
  • Participation in the development of a new product
  • Store Management.

Restaurant Waiter

El Padre
Montluçon
11.2021 - 06.2024
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.

Restaurant Waiter

Damas
Montluçon
08.2020 - 10.2021
  • Greeted customers, provided menus and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Checked on guests during meals to ensure satisfaction with each course.

Communication Officer Internship

RIVER CREATION Pro.Te.CO
Clermont-Ferrand
06.2021 - 07.2021
  • Creation of attractive visuals for web and print media
  • Collaboration with the marketing team to develop visual campaigns
  • Participation in creative projects for various clients and industries
  • Prospecting
  • Writing press releases and content for social media
  • Managing media relations and creating communication materials
  • Creating communication campaigns and monitoring performance indicators
  • Budgeting/Prospecting.

Bank Receptionist

Crédit Agricole
Clermont-Ferrand
07.2020 - 09.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Bachelor's degree in Marketing Techniques - Business Development and Customer Relationship Management

Montluçon
06.2024

L1 Economic and Social Administration -

Clermont-Ferrand
06.2021

Baccalaureate in Marketing (STMG) -

Clermont-Ferrand
06.2020

Skills

  • Adaptability
  • Interpersonal Skills
  • Communication
  • Autonomy
  • Analytical Thinking
  • Creativity
  • Precision
  • Organization
  • Proficient in computer tools
  • Customer Service
  • Interpersonal communication skills
  • Sales expertise
  • Cleaning techniques
  • Safe cleaning with chemicals
  • Housekeeping
  • Teamwork
  • Excellent oral and written communication

Additional Information

WORKING HOLIDAY VISA

RESPONSIBLE SERVICE OF ALCOHOL (RSA)

Langages : French, Arabic, English, German

Timeline

Sales Representative

Seguin Duteriez
09.2022 - 08.2024

Restaurant Waiter

El Padre
11.2021 - 06.2024

Housekeeper

GSF
09.2021 - 08.2024

Communication Officer Internship

RIVER CREATION Pro.Te.CO
06.2021 - 07.2021

Restaurant Waiter

Damas
08.2020 - 10.2021

Bank Receptionist

Crédit Agricole
07.2020 - 09.2020

Bachelor's degree in Marketing Techniques - Business Development and Customer Relationship Management

L1 Economic and Social Administration -

Baccalaureate in Marketing (STMG) -

Jihad Lakrifa