Jihad Lakrifa
Melbourne,VIC
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. I am open to various job opportunities, such as waitress, cleaner, receptionist, sales woman...
Overview
4
4
years of professional experience
Work History
Housekeeper
GSF
Clermont-Ferrand
09.2021 - 08.2024
- Revitalized living spaces with thorough dusting, vacuuming, mopping, and polishing tasks.
- Gained trust from clients through clear communication, reliability, and respect for their privacy.
- Protected valuable items during cleanings, ensuring proper care was taken when handling delicate materials or surfaces.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Observed proper use of chemicals when cleaning various surfaces.
- Used cleaning chemicals following proper guidelines.
- Cleaned building floors by sweeping, mopping and scrubbing.
Sales Representative
Seguin Duteriez
Montluçon
09.2022 - 08.2024
- Negotiation and closing of contracts with clients to meet sales targets
- Analysis and monitoring of market trends to adapt the sales strategy
- Management of customer accounts and loyalty to maximize profitability
- Development of potential prospect networks
- Communication Officer
- Participation in the development of a new product
- Store Management.
Restaurant Waiter
El Padre
Montluçon
11.2021 - 06.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Took accurate food and drink orders, using a POS ordering software system.
- Checked on guests during meals to ensure satisfaction with each course.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
Restaurant Waiter
Damas
Montluçon
08.2020 - 10.2021
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Checked on guests during meals to ensure satisfaction with each course.
Communication Officer Internship
RIVER CREATION Pro.Te.CO
Clermont-Ferrand
06.2021 - 07.2021
- Creation of attractive visuals for web and print media
- Collaboration with the marketing team to develop visual campaigns
- Participation in creative projects for various clients and industries
- Prospecting
- Writing press releases and content for social media
- Managing media relations and creating communication materials
- Creating communication campaigns and monitoring performance indicators
- Budgeting/Prospecting.
Bank Receptionist
Crédit Agricole
Clermont-Ferrand
07.2020 - 09.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Bachelor's degree in Marketing Techniques - Business Development and Customer Relationship Management
Montluçon06.2024
L1 Economic and Social Administration -
Clermont-Ferrand06.2021
Baccalaureate in Marketing (STMG) -
Clermont-Ferrand06.2020
Skills
- Adaptability
- Interpersonal Skills
- Communication
- Autonomy
- Analytical Thinking
- Creativity
- Precision
- Organization
- Proficient in computer tools
- Customer Service
- Interpersonal communication skills
- Sales expertise
- Cleaning techniques
- Safe cleaning with chemicals
- Housekeeping
- Teamwork
- Excellent oral and written communication
Additional Information
WORKING HOLIDAY VISA
RESPONSIBLE SERVICE OF ALCOHOL (RSA)
Langages : French, Arabic, English, German
Timeline
Sales Representative
Seguin Duteriez
09.2022 - 08.2024
Restaurant Waiter
El Padre
11.2021 - 06.2024
Housekeeper
GSF
09.2021 - 08.2024
Communication Officer Internship
RIVER CREATION Pro.Te.CO
06.2021 - 07.2021
Restaurant Waiter
Damas
08.2020 - 10.2021
Bank Receptionist
Crédit Agricole
07.2020 - 09.2020