Summary
Overview
Work History
Education
Languages
Timeline
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Jihee Kim

southbank,Australia

Summary

Hello, my name is Jihee Kim, from South Korea. I have results-driven professional with experience in sales coordination, client communication, and performance analysis. Skilled in managing cross-functional projects, streamlining administrative processes, and building strong customer relationships.

Overview

5
5
years of professional experience

Work History

Sales Enablement Intern

Henkel Korea
Seoul, Republic of Korea
03.2025 - 08.2025
  • Customer Support & Sales Enablement: Managed inbound customer inquiries, providing timely and accurate information to enhance customer satisfaction and support sales efforts.
  • Sales & Product Reporting: Generated and analyzed weekly sales reports and product stock updates to monitor performance and inform sales strategies.
  • Compliance & Documentation: Reviewed and communicated import conditions and chemical safety data sheets to clients, ensuring compliance with regulatory standards.
  • Sales Insights & Reporting: Utilized inbound call data to derive actionable sales insights, contributing to the optimization of sales processes and customer engagement strategies.

Digital Marketing Intern

HONESTPLAN
Seoul, Republic of Korea
04.2023 - 07.2023
  • Collaborated with Creative Professionals: Partnered with external content directors to produce over twenty high quality campaigns and manage their schedules.
  • Instagram Trend Research & Competitor Analysis: Analyzed Instagram trends and conducted competitor research that supported a 15% increase in social media engagement.
  • Performance Metrics & Data Analysis: Monitored marketing performance metrics and analyzed advertising data, organizing results into Google Spreadsheets.
  • Content Proposal Development: Created 5+ content proposals for Ottogi Daily, Ottogi's official social media channel, resulting in a 10% increase in follower growth.

Administrative Receptionist

Education Academy
03.2022 - 04.2023
  • Oversaw attendance tracking, classroom allocation, and scheduling systems to enhance organizational efficiency.
  • Coordinated daily academy operations, ensuring optimal functionality across all departments.
  • Responded to phone inquiries, delivering timely consultations for parents regarding academic curriculum .

Reception & Facility Operations

Screen Golf Zone
03.2022 - 04.2023
  • Managed real-time reservations through a digital booking system.
  • Welcomed customers and assigned rooms while monitoring usage effectively.
  • Prepared and served drinks and light snacks to enhance guest experience.

Barista & Front-of-House

Pancake Pantry
01.2021 - 03.2022
  • Food & Beverage Preparation: Prepared desserts, coffee, and a range of beverages
  • Customer Interaction & Cashier: Assisted customers at the counter and managed payments

Restaurant Staff

Jeongdon
03.2020 - 03.2021
  • Reservation & Sales Management: Managed daily bookings and tracked sales records
  • Guest Service & Operations: Guided customers, set up bar area, and ensured smooth service flow
  • Cashier Duties: Handled cash register and processed payment

Education

Bachelor's Degree - Double Major in Global Cooperation and Public Relations & Advertising

Sookmyung Women's University
Seoul, Republic of Korea
08.2025

Languages

English
Professional
Korean
Native/ Bilingual

Timeline

Sales Enablement Intern

Henkel Korea
03.2025 - 08.2025

Digital Marketing Intern

HONESTPLAN
04.2023 - 07.2023

Administrative Receptionist

Education Academy
03.2022 - 04.2023

Reception & Facility Operations

Screen Golf Zone
03.2022 - 04.2023

Barista & Front-of-House

Pancake Pantry
01.2021 - 03.2022

Restaurant Staff

Jeongdon
03.2020 - 03.2021

Bachelor's Degree - Double Major in Global Cooperation and Public Relations & Advertising

Sookmyung Women's University
Jihee Kim