Jihee Kim
southbank,Australia
Summary
Hello, my name is Jihee Kim, from South Korea. I have results-driven professional with experience in sales coordination, client communication, and performance analysis. Skilled in managing cross-functional projects, streamlining administrative processes, and building strong customer relationships.
Overview
5
5
years of professional experience
Work History
Sales Enablement Intern
Henkel Korea
Seoul, Republic of Korea
03.2025 - 08.2025
- Customer Support & Sales Enablement: Managed inbound customer inquiries, providing timely and accurate information to enhance customer satisfaction and support sales efforts.
- Sales & Product Reporting: Generated and analyzed weekly sales reports and product stock updates to monitor performance and inform sales strategies.
- Compliance & Documentation: Reviewed and communicated import conditions and chemical safety data sheets to clients, ensuring compliance with regulatory standards.
- Sales Insights & Reporting: Utilized inbound call data to derive actionable sales insights, contributing to the optimization of sales processes and customer engagement strategies.
Digital Marketing Intern
HONESTPLAN
Seoul, Republic of Korea
04.2023 - 07.2023
- Collaborated with Creative Professionals: Partnered with external content directors to produce over twenty high quality campaigns and manage their schedules.
- Instagram Trend Research & Competitor Analysis: Analyzed Instagram trends and conducted competitor research that supported a 15% increase in social media engagement.
- Performance Metrics & Data Analysis: Monitored marketing performance metrics and analyzed advertising data, organizing results into Google Spreadsheets.
- Content Proposal Development: Created 5+ content proposals for Ottogi Daily, Ottogi's official social media channel, resulting in a 10% increase in follower growth.
Administrative Receptionist
Education Academy
03.2022 - 04.2023
- Oversaw attendance tracking, classroom allocation, and scheduling systems to enhance organizational efficiency.
- Coordinated daily academy operations, ensuring optimal functionality across all departments.
- Responded to phone inquiries, delivering timely consultations for parents regarding academic curriculum .
Reception & Facility Operations
Screen Golf Zone
03.2022 - 04.2023
- Managed real-time reservations through a digital booking system.
- Welcomed customers and assigned rooms while monitoring usage effectively.
- Prepared and served drinks and light snacks to enhance guest experience.
Barista & Front-of-House
Pancake Pantry
01.2021 - 03.2022
- Food & Beverage Preparation: Prepared desserts, coffee, and a range of beverages
- Customer Interaction & Cashier: Assisted customers at the counter and managed payments
Restaurant Staff
Jeongdon
03.2020 - 03.2021
- Reservation & Sales Management: Managed daily bookings and tracked sales records
- Guest Service & Operations: Guided customers, set up bar area, and ensured smooth service flow
- Cashier Duties: Handled cash register and processed payment
Education
Bachelor's Degree - Double Major in Global Cooperation and Public Relations & Advertising
Sookmyung Women's University
Seoul, Republic of Korea08.2025
Languages
English
Professional
Korean
Native/ Bilingual
Timeline
Sales Enablement Intern
Henkel Korea
03.2025 - 08.2025
Digital Marketing Intern
HONESTPLAN
04.2023 - 07.2023
Administrative Receptionist
Education Academy
03.2022 - 04.2023
Reception & Facility Operations
Screen Golf Zone
03.2022 - 04.2023
Barista & Front-of-House
Pancake Pantry
01.2021 - 03.2022
Restaurant Staff
Jeongdon
03.2020 - 03.2021
Bachelor's Degree - Double Major in Global Cooperation and Public Relations & Advertising
Sookmyung Women's University