Summary
Overview
Work History
Education
Skills
References
Personal Information
Certification
Affiliations
Languages
References
Timeline
Generic

Jiho Ahn

Bowen Hills,Australia

Summary

I aspire to work as a Room attendant in the hotel, enhancing my basic and professional capabilities, and fostering personal growth. By working in a service area, I aim to create experiences that exceed guest expectations, while developing strong leadership and collaboration skills by interacting with diverse individuals from around the world. Through unwavering passion, I am committed to delivering lasting value to both guests and the team, positioning myself at the forefront of hotel service.

Providing honest, respectful, and trustworthy service is the foundation of great hospitality; I approach everything with the premise that wisdom and compassion should inform all our interactions. Entering the professional world of hospitality today, I’m dedicated to honing my skills to make every patron feel truly cherished, and I’m thrilled at the opportunity to do so for The Star Brisbane, which is recognized for creating perfect memories. I’m excited about the opportunity to make people feel warm and welcome and already relishing the thought of every guest satisfied and smiling for “making good” on a promise. From volunteer opportunities and everyday courtesy, I have honed my service instincts, bringing curiosity, commitment, and an eagerness to serve. I eagerly take in feedback and approach new duties with the same candor that I approach my peers. Keep your nothing-out-of-place attitude, tight alignment of everything, and politeness that feels and looks genuine. It isn’t hospitality at its best without it. I seize every opportunity to practice this caring in the ways that matter: a smile of greeting, a timely offer of assistance, or a tactful reference to one of the guest's needs that only devotion can zero in on. To me, that was the promise I made to everyone entering, knowing that they, and I, can make the guest’s story a little lighter today. I adapt well to change and am skilled at rolling with the punches — both essential qualities in a field like hospitality, where teamwork is crucial and circumstances can shift rapidly. Taking every day as an opportunity to improve, I proactively seek feedback and learn from experienced colleagues whom I admire. I'm not looking at this as a position to fill my time or as a job "on-the-grind," rather as a platform to grow out of, and for what it's worth, I am genuinely excited to tackle it.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Teaching Assistant

English Academy
Seoul, South Korea
11.2022 - 01.2023
  • Reviewed student performance, identified areas for improvement, and assigned tasks to support goal achievement.
  • Worked with other teachers to complete the task.
  • Communicated with students' parents, welcomed and addressed their concerns, and offered guidance on resolving student issues and developing effective study habits.
  • Contributed to a positive influence on students and effectively managed parent relations, resulting in a significant increase in new student enrollments.

Military (Navy)
Pyeongtaek, South Korea
02.2021 - 10.2022
  • Working with various kinds of military ranks, up to Major General, raised my awareness.
  • Achieved a high level of responsiveness by dealing with sensitive and classified missions because of the inherently hazardous nature of the work.
  • Developed productive teamwork and the ability to solve problems to validate accuracy and safety, knowing that mistakes might have life-threatening implications for many individuals.
  • When Shark-II was issued, I responded quickly and demonstrated accurate teamwork to resolve the situation, earning a reward vacation.

Loading and Unloading

Coupang
, South Korea
12.2020 - 01.2021
  • Company Overview: Korean delivery company
  • Organizing the product to deliver to customers.
  • Korean delivery company
  • Helped to achieve the highest sales of the year.

Education

Bachelor of International Tourism and Hotel Hospitality -

Griffith University
Gold Coast, QLD
03.2025

Diploma of International Tourism and Hotel Hospitality -

Griffith College
Mount Gravatt, QLD
03.2021

High School -

Posung High School
Seoul, Korea
01.2020

Skills

  • Korean
  • Team collaboration
  • English
  • German
  • Japanese

References

  • Seojin Park, Guest Service Agent, Intercontinental Hotel in Brisbane, seojin2411@gmail.com, 0401597255
  • Ms. Simone Lewis, Griffith Course Convenor, Simone.r.lewis@hotmail.com, 0400727939

Personal Information

  • Visa: 485 Visa
  • Visa Expiry: 08/27

Certification

Driver's license: 1st Class (Ordinary)

IELTS General: Jan/2025 6.5(Advanced low)

Affiliations

Participated in the Posung friendship project to improve scores

Posung friendship project: utilized lunchtime and after-school hours to collaboratively undertake academic support projects with mentors and mentees, focusing on enhancing students' learning outcomes

Languages

Korean
Native/ Bilingual
English
Full Professional
Japanese
Limited
German
Elementary

References

References available upon request.

Timeline

Teaching Assistant

English Academy
11.2022 - 01.2023

Military (Navy)
02.2021 - 10.2022

Loading and Unloading

Coupang
12.2020 - 01.2021

Bachelor of International Tourism and Hotel Hospitality -

Griffith University

Diploma of International Tourism and Hotel Hospitality -

Griffith College

High School -

Posung High School
Jiho Ahn