I aspire to work as a Room attendant in the hotel, enhancing my basic and professional capabilities, and fostering personal growth. By working in a service area, I aim to create experiences that exceed guest expectations, while developing strong leadership and collaboration skills by interacting with diverse individuals from around the world. Through unwavering passion, I am committed to delivering lasting value to both guests and the team, positioning myself at the forefront of hotel service.
Providing honest, respectful, and trustworthy service is the foundation of great hospitality; I approach everything with the premise that wisdom and compassion should inform all our interactions. Entering the professional world of hospitality today, I’m dedicated to honing my skills to make every patron feel truly cherished, and I’m thrilled at the opportunity to do so for The Star Brisbane, which is recognized for creating perfect memories. I’m excited about the opportunity to make people feel warm and welcome and already relishing the thought of every guest satisfied and smiling for “making good” on a promise. From volunteer opportunities and everyday courtesy, I have honed my service instincts, bringing curiosity, commitment, and an eagerness to serve. I eagerly take in feedback and approach new duties with the same candor that I approach my peers. Keep your nothing-out-of-place attitude, tight alignment of everything, and politeness that feels and looks genuine. It isn’t hospitality at its best without it. I seize every opportunity to practice this caring in the ways that matter: a smile of greeting, a timely offer of assistance, or a tactful reference to one of the guest's needs that only devotion can zero in on. To me, that was the promise I made to everyone entering, knowing that they, and I, can make the guest’s story a little lighter today. I adapt well to change and am skilled at rolling with the punches — both essential qualities in a field like hospitality, where teamwork is crucial and circumstances can shift rapidly. Taking every day as an opportunity to improve, I proactively seek feedback and learn from experienced colleagues whom I admire. I'm not looking at this as a position to fill my time or as a job "on-the-grind," rather as a platform to grow out of, and for what it's worth, I am genuinely excited to tackle it.
Driver's license: 1st Class (Ordinary)
IELTS General: Jan/2025 6.5(Advanced low)
Participated in the Posung friendship project to improve scores
Posung friendship project: utilized lunchtime and after-school hours to collaboratively undertake academic support projects with mentors and mentees, focusing on enhancing students' learning outcomes