Jihyun Jung
Campsie,NSW
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
한마음광장 바다마트
09.2018 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Used POS system to enter orders, process payments and issue receipts.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Restaurant Server
얌
09.2017 - 02.2018
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Student Assistant
울진남부도서관
06.2017 - 08.2017
- Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Enhanced office efficiency by organizing and maintaining files, records, and resources.
- Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
Education
Bachelor's Degree - Internatinal Trade
Pusan National University
Busan, Korea02-2022
Skills
- Customer service
- Patience and empathy
- Work ethic and integrity
- POS systems
- Dining area maintenance
- Efficient service
Certification
RSA
Languages
Korean
Native or Bilingual
English
Professional Working
Timeline
Cashier
한마음광장 바다마트
09.2018 - 06.2019
Restaurant Server
얌
09.2017 - 02.2018
Student Assistant
울진남부도서관
06.2017 - 08.2017
Bachelor's Degree - Internatinal Trade
Pusan National University
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