Jihyun Kim
Crows Nest,NSW
Summary
Adept in customer service and team collaboration, I enhanced the dining experience at Funny Funny Korean Restaurant by expertly managing high-pressure situations and maintaining high service standards. My skills in multitasking and creating a positive environment, honed across roles, including a pivotal position at EL IBERICO and LILIPUT, underscore my ability to elevate workplace efficiency and guest satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Funny Funny Korean Restaurant
03.2022 - 01.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Collaborated with team members to consistently provide efficient service during peak hours.
Grill Cook and Server
EL IBERICO
03.2020 - 02.2022
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Childcare and Hygiene Coordinator
LILIPUT
11.2018 - 05.2019
- Improved overall childcare experience by ensuring a safe, nurturing, and stimulating environment for children.
- Developed comprehensive staff training programs that emphasized best practices in childcare, behaviour management techniques, and relevant safety guidelines.
Education
Bachelor of Business Management - Business Information System
University of Queensland
Brisbane, QLD07.2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
Certification
- A Responsible Service of Alcohol (RSA) - Expiry Date : 28/Aug/2029
Languages
English
Professional Working
Korean
Native or Bilingual
Timeline
Waitress
Funny Funny Korean Restaurant
03.2022 - 01.2024
Grill Cook and Server
EL IBERICO
03.2020 - 02.2022
Childcare and Hygiene Coordinator
LILIPUT
11.2018 - 05.2019
Bachelor of Business Management - Business Information System
University of Queensland
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