JILL BACCHIONI
Perth,WA
Summary
I am a mature, energetic and professional lady with over 20 years of experience in the Hospitality Industry in Food Services, Recruitment and Training. I am seeking a role to leverage my skills in Front of House Services and Customer Service Excellence. I am passionate about building strong client and customer relationships to increase customer database and grow your Sales and Footprint. I am a positive and bubbly individual able to be the face of the Company and increase Company brand awareness. I enjoy training individuals in customer service, and I am passionate about getting results. I enjoy working with individuals of all ages and across diverse cultural backgrounds. I am self-motivated, flexible, adaptable, resilient and have a positive attitude. I am a believer in Accountability and working as a Team to achieve Company values and Focus Areas. I am looking for a lifestyle change and open to non-management roles in my future career.
Overview
22
22
years of professional experience
Work History
Receptionist
Warnbro Sound Dental
Warnbro, Perth
04.2026 - 04.2026
- Casual 1 week employment
Receptionist
Australian Mouthguards
Mandurah, Perth
03.2026 - 03.2026
- Casual 3 week employment
Student Sales & Student Engagement Coordinator
Wilson Medic One
Perth, Australia
09.2025 - 12.2025
- Convert enquiries to enrolments.
- Engaged students from enquiry to completion, enhancing retention and satisfaction.
- Sales of Healthcare courses.
- Casual 3 month employment.
- Managed front desk operations.
- Monitored and organized company inbox.
- Processed orders for office and kitchen supplies.
- Administration.
Planned Career Break
No working visa
Perth, WA
04.2024 - 04.2025
- Moved to Perth to reunite with family.
Beyond Grad Career Platform Recruiter
International Hotel School
Durban, South Africa
01.2022 - 02.2024
- Spearheaded by our Support Office to pilot and implement the Beyond Grad Career Platform for graduates and alumni students.
- Generated around 1300 candidates through the platform while managing approximately 80 job vacancies simultaneously.
- Sourced vacancies locally and internationally for entry level to executive management positions, enhancing candidate placement opportunities.
- Built relationships with international hotel groups, cruise liner companies, catering companies, US golf estates, and local hotel groups to secure ongoing vacancies for the platform.
- Conducted cold calls and research to identify potential customers with suitable vacancies.
- Operated the ZOHO Recruit ATS Software System daily.
- Private RTO Higher Education
Traineeship & Recruitment Manager
International Hotel School
South Africa, South Africa
01.2017 - 02.2024
- Completed a full 360 recruitment cycle of candidates for the Traineeship Programme.
- I interviewed and screened potential candidates for the programmes and advised on which course to pursue.
- Placed students in jobs and compiled contract documentation.
- Developed and executed the 6-week induction programme for Trainees providing industry foundation training, and job readiness training prior to joining industry.
- Executed bulk recruitment efforts for government-funded programmes, attracting a diverse pool of candidates.
- Leveraged longstanding relationships with industry players to secure job vacancies for Traineeship candidates.
- Monitored performance and tasks weekly to ensure compliance with KPIs and targets.
- Developed B2B business opportunities, enhancing partnerships with industry stakeholders.
- Obtained leads through direct marketing and sales funnels, contributing to candidate recruitment efforts.
- Identified and sourced job vacancies independently within local and international markets.
- Promoted and managed Hospitality Management, Food & Beverage, and Culinary Arts programmes.
- Committee Member of the South African Woman in Culinary Association.
- Member of the South African Chefs Association.
Key Accounts Executive – National Hospitality Manager and Product Specialist Chef
Del Trade and Distribution
01.2004 - 01.2016
- Cultivated strong relationships with industry chefs, driving high sales targets and revenue growth.
- Sold across entire HORECA chain of industries including Airlines, Shipping Chandlers and the Microsoft Super Yacht.
- Focused on promoting core product lines to increase sales volume.
- Created targeted sales strategies that expanded product offerings and sustained market share.
- Executed promotional campaigns to effectively clear excess stock and optimize inventory.
- Trained Chefs on how to achieve maximum longevity and reduce wastage on our products.
- Maintain and understand the importance of a timely delivery and quality of goods on arrival.
- Mapping out customers according to revenue and keeping key accounts active and not losing any product lines.
- Set KZN budgets and targets enabling yearly growth and meeting targets required.
- Focused on promoting core product lines to increase sales volume.
Education
High School Diploma - Durban, South Africa
Westville Girls High School
Durban, South Africa12-1982
Skills
- Front desk operations
- Customer service standards
- Sales and customer experience
- Time management
- Multitasking
- Administration
- Relationship management and negotiation
- Stakeholder Management
- Training
- Recruitment
- Student engagement
- Student & Food Service Sales
Accomplishments
- Top Performer Award for exceeding Sales Targets in 2012 and won a trip to Zanzibar
- Obtained numerous MVP trophy awards during my career at The International Hotel School
Timeline
Receptionist
Warnbro Sound Dental
04.2026 - 04.2026
Receptionist
Australian Mouthguards
03.2026 - 03.2026
Student Sales & Student Engagement Coordinator
Wilson Medic One
09.2025 - 12.2025
Planned Career Break
No working visa
04.2024 - 04.2025
Beyond Grad Career Platform Recruiter
International Hotel School
01.2022 - 02.2024
Traineeship & Recruitment Manager
International Hotel School
01.2017 - 02.2024
Key Accounts Executive – National Hospitality Manager and Product Specialist Chef
Del Trade and Distribution
01.2004 - 01.2016
High School Diploma - Durban, South Africa
Westville Girls High School
Hotel Management
3 year Traineeship Programme with Southern Sun Hotel Group, 2 years in Front of House Operations, 1 Year in Housekeeping, Offered a permanent role as Assistant Executive Housekeeper on completion of my programme