Jill Hodge
Summary
I am a professional individual with a vast range of skills and experiences who is recognised for having a successful track record within administration, customer services, sales and hospitality management. I am looking for my next career opportunity and have demonstrated exemplary performance within a variety of skill sets which will prove to be a valuable asset to any organisation that I work for.
Overview
38
38
years of professional experience
Work History
Office Administrator
Bright Accounting
11.2022 - Current
- Respond to client enquiries, schedule appointments, Preparation and lodgment of BAS and other ATO compliance
- Bookkeeping tasks, journals, financial reports
- Liaise with ATO, interpret information
- Maintain client databases
Receptionist/Administration
Indigo Veterinary Services
10.2020 - 11.2022
- Respond to customer and colleague enquiries and scheduling of appointments
- Provision of animal care and surgical support and provide PA support to Vets
- Accounts payable and receivable and processing payments
- Administrative support in areas including records management, office equipment and supplies, ordering, inventory and maintaining drug registers
- Payroll duties utilizing Xero and HR support
- Accurately maintain the hospital database
Medical leave for Total knee replacements
04.2019 - 08.2020
Practice Manager
Dr Paws Wangaratta Veterinary Hospital
07.2017 - 05.2019
- Respond to customer and colleague enquiries and scheduling of appointments
- Provide PA support to Vets and Practice owner
- Accounts payable and receivable, processing payments
- KPI targets, budgets
- Policy and procedure development
- IT support
- Administrative support in areas including records management, office equipment and supplies, ordering, inventory and maintaining drug registers
- Payroll utilising Xero
- Staff recruitment, training and support
- Accurately maintain the hospital database
Receptionist/Administration
Ovens and Kiewa Veterinary Hospital
02.2015 - 07.2017
- Respond to customer and colleague enquiries and scheduling of appointments
- Provision of animal care and surgical support and provide PA support to Vets
- Accounts payable and receivable and processing payments
- Administrative support in areas including records management, office equipment and supplies, ordering, inventory and maintaining drug registers
- Payroll duties utilizing Xero and HR support
- Accurately maintain the hospital database
HACC Administration Officer
Alpine Shire
01.2014 - 02.2015
- Rostering services for Meals on Wheels and Home Care Services
- Respond to client and staff enquiries and scheduling of services and liaising with clients and stakeholders
- Processing timesheets, payroll support, recruitment, and training and support of volunteers
- Provision of office support in areas such as records management
- Contract position
Veterinary Nurse and Receptionist
Ovens and Kiewa Veterinary Hospital
01.2012 - 01.2014
- Responding to staff and client enquiries, scheduling of appointments and liaising with clients and stakeholders
- Animal care and surgical support
- Processing payments and sending accounts
- Office support in areas such as records management, office equipment and supplies and accurately maintaining hospital database
Site Services Officer
Department of Sustainability and Environment
01.2010 - 01.2011
- Respond to client and staff enquiries that require interpretation of standard information, procedures and operational policies
- Operate telephone switchboard relating to all business and departments including referral of complex queries to the appropriate areas or personnel
- Undertake processing functions including collection/processing of revenue, petty cash management, purchasing, payments, data entry and reports
- Office Support with functions such as records management, mail and fleet services, and office equipment and supplies
Resort Manager/Caravan Park Manager
Various Properties
01.2002 - 01.2010
- Management of two Time Share resorts for Holiday Concepts
- Management of three Caravan Parks
- RCI and Holiday Concept awards for three consecutive years
- Administration functions, Payroll, Human Resources, Accounts, MYOB, budgets and Corporate Management Reporting.
- Property maintenance and scheduling daily operations
- Planning and coordinating guest activities and events
01.1987 - 01.2000
- Various facilities – mainly rehabilitation
- Albury Base Hospital, Independent Living Unit 1990 – 1991
- Beechworth Hospital, J.P Hartley Hostel
- State Enrolled Nurse, various facilities including Royal Adelaide Hospital, Edenhope Hospital, Barwon Health
- Customer Service for 3 years at Beechworth Bakery
Education
Cert IV in Accounting And Bookkeeping
Swinburne University
Melbourne, VIC12-2026
Skills
- Finance Management:
- MYOB, CIMS, BMS, Xero Applications
- Accounts payable and receivable
- Developing and implementing budgets
- Business analysis and sales objectives
- Human Resources Management:
- Payroll
- Deputy and Xero
- Staff management
- Recruitment and training
- Policies and Procedures
- Office Administration:
- Microsoft Office – Word, Excel, PowerPoint, Outlook, SharePoint (Asset Register)
- Lotus Notes, BMS, CIMS, Expedite, Authority
- RX works, Ezypet
- Policy and Procedure development
- Spreadsheets and Databases
- Personal Skills and Attributes:
- High level of professionalism and ethics
- Commitment to excellence in customer service
- Attention to detail
- Able to work independently and within a team
Education and Training
- ASIC Responsible Agent
- State Enrolled Nurse
- Statement of Attainment – Commercial Cookery
- NEIS: Small Business Management
- AIIMS Nationally Accredited course
- Managing and Developing teams
- OHS Construction Induction Certificate
- Managing Contractors
- Apply First Aid Certificate
- Secondary Education – Year 11
Timeline
Office Administrator
Bright Accounting
11.2022 - Current
Receptionist/Administration
Indigo Veterinary Services
10.2020 - 11.2022
Medical leave for Total knee replacements
04.2019 - 08.2020
Practice Manager
Dr Paws Wangaratta Veterinary Hospital
07.2017 - 05.2019
Receptionist/Administration
Ovens and Kiewa Veterinary Hospital
02.2015 - 07.2017
HACC Administration Officer
Alpine Shire
01.2014 - 02.2015
Veterinary Nurse and Receptionist
Ovens and Kiewa Veterinary Hospital
01.2012 - 01.2014
Site Services Officer
Department of Sustainability and Environment
01.2010 - 01.2011
Resort Manager/Caravan Park Manager
Various Properties
01.2002 - 01.2010
01.1987 - 01.2000
Cert IV in Accounting And Bookkeeping
Swinburne University
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