Jill Oneill
Sydney,NSW
Summary
Professional hospitality worker with proven record of delivering exceptional guest experiences. satisfaction. Known for reliability, communication skills, and positive attitude.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Havas ENT Clinic
04.2025 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation
Human Resources Administrator
KCETB
Kilkenny, Ireland
10.2024 - 03.2025
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Handled on-boarding process for newly hired employees.
- Managed payroll and timekeeping to track hours and accurately pay employees.
- Maintained accurate employee records through diligent documentation of personal information, job history, performance evaluations, and other relevant data.
Waitress/Bartender
Stanley Park Brewing Restaurant and Brewpub
Vancouver Canada
06.2023 - 08.2024
- Used cash registers and credit card machines to cash out customers.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Processed orders and sent to kitchen employees for preparation.
Waitress
Craffles
Vancouver, Canada
01.2023 - 06.2024
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Waitress/ Kitchen Hand
Carroll’s Bar
Kilkenny, Ireland
09.2020 - 01.2023
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Supported chefs in food preparation tasks.
- Collaborated with other kitchen staff members to ensure smooth workflow.
Education
Bachelor Of Business Studies - Human Resources Management
University of Limerick
Limerick, Ireland 05.2022
Skills
- Customer service
- Friendly, positive attitude
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Organizational skills
Certification
RSA Certification
Full Drivers Licence
Timeline
Medical Receptionist
Havas ENT Clinic
04.2025 - Current
Human Resources Administrator
KCETB
10.2024 - 03.2025
Waitress/Bartender
Stanley Park Brewing Restaurant and Brewpub
06.2023 - 08.2024
Waitress
Craffles
01.2023 - 06.2024
Waitress/ Kitchen Hand
Carroll’s Bar
09.2020 - 01.2023
Bachelor Of Business Studies - Human Resources Management
University of Limerick