Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jill Vasuvanichchanchai

Sydney,Australia

Summary

  • To work for a stable organization that accepts staff comments and ideas in particular assignment.
  • Consistently goes beyond the requirements of the job to achieve company goals.
  • To present working capability of Thai people in international environment.

Overview

20
20
years of professional experience

Work History

Head Host and Reservation Office Manager General Manager

Long Chim Sydney
12.2016 - 12.2024
  • -Overseeing the day-to-day operations
  • -Scheduling employees to ensure shifts have proper coverage
  • -Monitoring restaurant finances, including sales and expenses
  • -Handling customers complaint
  • -Liaison with a head chef on the menus to meet on the most customers' need
  • -Promoting the restaurant and finding ways to bring in more customers

Food & Beverage Team Leader

Intercontinental Sydney Hotel
08.2013 - 10.2016
  • -Host & Cashier skills (same as above)
  • -Restaurant Reservations (Respak and DIMMI Resdiary)
  • -Basic knowledge of E-tivity
  • -Prepare and Set up the rooms for private functions
  • -Understanding of Group Resume and Banquet Event Orders (BEO)
  • -Print and coordinate the menus and labels
  • -Basic skills of Opera program

Food & Beverage Attendant, Host & Cashier

Intercontinental Sydney Hotel
09.2006 - 08.2013
  • -Hospitality (customer service)
  • -Food and drink service operation
  • -Communicating between chefs and customers
  • -Hosting and greeting hotel's guests
  • -Cashiering (Micros System)
  • -Dealing with customers on the phone
  • -Forecasting booking
  • -Staff supervision & allocation
  • -Over the phone restaurant information & bookings

Food & Beverage Attendant

Gold Coast International Hotel
12.2004 - 08.2006
  • -Hospitality (customer service)
  • -Cleaning and setting dining area
  • -Food and drink service operation
  • -Communicating between chefs and customers
  • -Operating, cleaning and tidy bar
  • -Customer reception
  • -Cashiering
  • -Dealing with customers on the phone

Education

Diploma - Hospitality Management

Career Training Institute of Australia (CTIA)
03.2005

Certificate III - Commercial Cookery

Gold Coast Institute of TAFE
11.2003

Bachelor of Arts - Business English, Hotel Management

Assumption University
01.2001

Skills

  • Hospitality (customer service)
  • Cleaning and setting dining area
  • Food and drink service operation
  • Communicating between chefs and customers
  • Operating, cleaning and tidy bar
  • Customer reception
  • Cashiering
  • Dealing with customers on the phone
  • Hosting and greeting hotel's guests
  • Forecasting booking
  • Staff supervision & allocation
  • Over the phone restaurant information & bookings
  • Restaurant Reservations (Respak and DIMMI Resdiary)
  • Basic knowledge of E-tivity
  • Prepare and Set up the rooms for private functions
  • Understanding of Group Resume and Banquet Event Orders (BEO)
  • Print and coordinate the menus and labels
  • Basic skills of Opera program

Timeline

Head Host and Reservation Office Manager General Manager

Long Chim Sydney
12.2016 - 12.2024

Food & Beverage Team Leader

Intercontinental Sydney Hotel
08.2013 - 10.2016

Food & Beverage Attendant, Host & Cashier

Intercontinental Sydney Hotel
09.2006 - 08.2013

Food & Beverage Attendant

Gold Coast International Hotel
12.2004 - 08.2006

Certificate III - Commercial Cookery

Gold Coast Institute of TAFE

Bachelor of Arts - Business English, Hotel Management

Assumption University

Diploma - Hospitality Management

Career Training Institute of Australia (CTIA)

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Jill Vasuvanichchanchai