Jill Vasuvanichchanchai
Sydney,Australia
Summary
- To work for a stable organization that accepts staff comments and ideas in particular assignment.
- Consistently goes beyond the requirements of the job to achieve company goals.
- To present working capability of Thai people in international environment.
Overview
20
20
years of professional experience
Work History
Head Host and Reservation Office Manager General Manager
Long Chim Sydney
12.2016 - 12.2024
- -Overseeing the day-to-day operations
- -Scheduling employees to ensure shifts have proper coverage
- -Monitoring restaurant finances, including sales and expenses
- -Handling customers complaint
- -Liaison with a head chef on the menus to meet on the most customers' need
- -Promoting the restaurant and finding ways to bring in more customers
Food & Beverage Team Leader
Intercontinental Sydney Hotel
08.2013 - 10.2016
- -Host & Cashier skills (same as above)
- -Restaurant Reservations (Respak and DIMMI Resdiary)
- -Basic knowledge of E-tivity
- -Prepare and Set up the rooms for private functions
- -Understanding of Group Resume and Banquet Event Orders (BEO)
- -Print and coordinate the menus and labels
- -Basic skills of Opera program
Food & Beverage Attendant, Host & Cashier
Intercontinental Sydney Hotel
09.2006 - 08.2013
- -Hospitality (customer service)
- -Food and drink service operation
- -Communicating between chefs and customers
- -Hosting and greeting hotel's guests
- -Cashiering (Micros System)
- -Dealing with customers on the phone
- -Forecasting booking
- -Staff supervision & allocation
- -Over the phone restaurant information & bookings
Food & Beverage Attendant
Gold Coast International Hotel
12.2004 - 08.2006
- -Hospitality (customer service)
- -Cleaning and setting dining area
- -Food and drink service operation
- -Communicating between chefs and customers
- -Operating, cleaning and tidy bar
- -Customer reception
- -Cashiering
- -Dealing with customers on the phone
Education
Diploma - Hospitality Management
Career Training Institute of Australia (CTIA)
03.2005
Certificate III - Commercial Cookery
Gold Coast Institute of TAFE
11.2003
Bachelor of Arts - Business English, Hotel Management
Assumption University
01.2001
Skills
- Hospitality (customer service)
- Cleaning and setting dining area
- Food and drink service operation
- Communicating between chefs and customers
- Operating, cleaning and tidy bar
- Customer reception
- Cashiering
- Dealing with customers on the phone
- Hosting and greeting hotel's guests
- Forecasting booking
- Staff supervision & allocation
- Over the phone restaurant information & bookings
- Restaurant Reservations (Respak and DIMMI Resdiary)
- Basic knowledge of E-tivity
- Prepare and Set up the rooms for private functions
- Understanding of Group Resume and Banquet Event Orders (BEO)
- Print and coordinate the menus and labels
- Basic skills of Opera program
Timeline
Head Host and Reservation Office Manager General Manager
Long Chim Sydney
12.2016 - 12.2024
Food & Beverage Team Leader
Intercontinental Sydney Hotel
08.2013 - 10.2016
Food & Beverage Attendant, Host & Cashier
Intercontinental Sydney Hotel
09.2006 - 08.2013
Food & Beverage Attendant
Gold Coast International Hotel
12.2004 - 08.2006
Certificate III - Commercial Cookery
Gold Coast Institute of TAFE
Bachelor of Arts - Business English, Hotel Management
Assumption University
Diploma - Hospitality Management
Career Training Institute of Australia (CTIA)
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